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dhix1969
VMware Employee
VMware Employee

Looking for documentation on ITSM Plugin to vRA communications to support security review.

There is a requirement for internal IT security team to better understand the communications that occurs between the ITSM Plugin 3.0 and other components, e.g. vRA.  Is there a resource document available that provides this information?  This is a necessary requirement for production use of the plugin in this environment.

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draymond10
Enthusiast
Enthusiast

Everything communicates via a ServiceNow MID server over port 443 back to your onsite infrastructure

ServiceNOw > MID server > vRealize Automation appliance(s)

I believe this is the only documentation they currently have.

Configuring-the-vRealize-Automation-Plug-in-for-ServiceNow-3.0.pdf

https://my.vmware.com/group/vmware/get-download?downloadGroup=VRA_ITSM_PLUGIN_300

Dave

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