2 Replies Latest reply on Mar 12, 2018 7:17 PM by Kiwitech62

    Device/Credential Guard error on Windows 10 Home

    Kiwitech62 Lurker

      I recently upgraded to the latest version of VMware Workstation (14.1.1) and am now encountering the following problem when trying to launch VM's that worked fine previously.

       

      "VMware Workstation and Device/Credential Guard are not compatible. VMware Workstation can be run after disabling Device/Credential Guard. Please visit http://www.vmware.com/go/turnoff_CG_DG for more details."

       

      Problem is that I'm running Windows 10 Home and the Device/Credential Guard is not a feature of that version - it's in Windows 10 Enterprise.

       

      VMware Workstation version: 14.1.1 build 7528167

      Windows 10 version:  Windows 10 Home - Version 1083 (build 17115.1)

       

      As mentioned previously the VM's worked fine on the previous version of Workstation 14 on Windows 10 Home. The suggestions to turn off Device/Credential Guard for Windows 10 all relate to the Enterprise version and Hyper-V, which doesn't run on the Home version so the settings to change don't exist.

       

      Appreciate any assistance or suggestions to resolve my problem.

        • 1. Re: Device/Credential Guard error on Windows 10 Home
          Scillonian Hot Shot
          Windows 10 version:  Windows 10 Home - Version 1083 (build 17115.1)

          This could be a bug/feature in the Insider Preview builds for 1803. This is from the Windows 10 Feedback Hub using vmware as the search criteria:

          WooHoo fix for VMware  Device Security/Credential Guard issues

           

          Well Boys and Girls after reading through the release notes for build 17093 in the wee small hours of the night, I have found the change point that affects my VMware Workstation VM's causing them not to work,  it is the Core Isolation settings under Device Security under windows security (new name for windows defender page) in settings.  By default it is turned on, however when I turned it off and restarted my pc all my VMware VM's resumed working correctly.  Perhaps a by device option could be incorporated in the next build to allow us to test individual devices / Apps responses to allow the core isolation to be on or off per device or App as required .

          From the Start Menu: Windows Defender Security Centre > Device Security > Core Isolation.

           

          I'm only running the Insider Preview as a 32-bit VM which does not support the minimum requirements for Device Security so cannot test this solution.

          • 2. Re: Device/Credential Guard error on Windows 10 Home
            Kiwitech62 Lurker

            That solution worked successfully. Much appreciated