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freeser
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Pool publish error after agent upgrade

Current Infrastructure:

ESXi/vCenter: 6.0u2

Connection Server: 7.4

Agent: 7.1

Gold Image: Win7 sp1

When I upgraded Horizon 7.0.3 to to 7.4 the connection server will throw the timeout error below:

2018-03-01T13:09:22.765-08:00 ERROR (0E58-1788) <WFE-06> [WaitForInternalTemplateAction] Internal Template: vm-25841 customization appears to not have succeeded. State = error

2018-03-01T13:09:22.766-08:00 ERROR (0E58-1788) <WFE-06> [WaitForInternalTemplateAction] Hit an error in waiting for internal template com.vmware.vdi.logger.Logger.error(Logger.java:92)

com.vmware.daas.cloneprep.common.CPException: Internal Template: vm-25841 customization appears to not have succeeded. State = error

at com.vmware.daas.cloneprep.action.WaitForInternalTemplateAction.execute(WaitForInternalTemplateAction.java:132)

at com.vmware.daas.cloneprep.workflowengine.ActionLink.execute(ActionLink.java:216)

at com.vmware.daas.cloneprep.workflowengine.Task.executeNextAction(Task.java:478)

at com.vmware.daas.cloneprep.workflowengine.WorkflowEngine.processReadyQueue(WorkflowEngine.java:883)

at com.vmware.daas.cloneprep.workflowengine.WorkflowEngine.run(WorkflowEngine.java:651)

at java.lang.Thread.run(Thread.java:748)

I have installed every agent release on the gold image from 7.0.3 to 7.4 and anything > 7.1 will throw the publishing error.  Was there anything that changed from the 7.1 to 7.2 release that I am missing that could be causing this?   Any help would be appreciated.

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techguy129
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Have you tried this KB?

VMware Knowledge Base

freeser
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Thanks, this solved it.  Make sure and scroll down the the E1000 change instructions even if you already have a VMXNET3 nic for the Win7 SP1 KB (2550978) as it is not referenced at the top.

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