Current Infrastructure:
ESXi/vCenter: 6.0u2
Connection Server: 7.4
Agent: 7.1
Gold Image: Win7 sp1
When I upgraded Horizon 7.0.3 to to 7.4 the connection server will throw the timeout error below:
2018-03-01T13:09:22.765-08:00 ERROR (0E58-1788) <WFE-06> [WaitForInternalTemplateAction] Internal Template: vm-25841 customization appears to not have succeeded. State = error
2018-03-01T13:09:22.766-08:00 ERROR (0E58-1788) <WFE-06> [WaitForInternalTemplateAction] Hit an error in waiting for internal template com.vmware.vdi.logger.Logger.error(Logger.java:92)
com.vmware.daas.cloneprep.common.CPException: Internal Template: vm-25841 customization appears to not have succeeded. State = error
at com.vmware.daas.cloneprep.action.WaitForInternalTemplateAction.execute(WaitForInternalTemplateAction.java:132)
at com.vmware.daas.cloneprep.workflowengine.ActionLink.execute(ActionLink.java:216)
at com.vmware.daas.cloneprep.workflowengine.Task.executeNextAction(Task.java:478)
at com.vmware.daas.cloneprep.workflowengine.WorkflowEngine.processReadyQueue(WorkflowEngine.java:883)
at com.vmware.daas.cloneprep.workflowengine.WorkflowEngine.run(WorkflowEngine.java:651)
at java.lang.Thread.run(Thread.java:748)
I have installed every agent release on the gold image from 7.0.3 to 7.4 and anything > 7.1 will throw the publishing error. Was there anything that changed from the 7.1 to 7.2 release that I am missing that could be causing this? Any help would be appreciated.
Have you tried this KB?
Thanks, this solved it. Make sure and scroll down the the E1000 change instructions even if you already have a VMXNET3 nic for the Win7 SP1 KB (2550978) as it is not referenced at the top.