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    mouse pointer white in applications, (windows 7) more details in body

    LarryTech Novice

      vsphere 6.5

      horizon 7.5

      vmtools 10279

       

      we were on horizon 5.4 and mouse pointer was fine, now it's white while in application such as office 2013, notepad, wordpad, adobe, basically everything

       

      mouse pointer ok when in Pool set to RDP, only happens when display protocol is PCOIP

       

      have several different thin clients, wyse 5060, d10dp newest firmware and older versions of firmware, still mouse pointer white and difficult to see while in application

       

      use several different display resolutions all seem to do the same thing

       

      vmtools installed first

      horizon agent second (typical install)

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