vCenter Software Depot 503 Error

[YujiEdaDwango]

I received an error accompanying while creating Auto Deploy environment.

VCSA 6.5 AutoDeploy GUI error

I confirmed the contents on the link above, but my environment did not improve.The problem that is happening now. I think that it is caused by Queue accumulated in Image Builder. "/var/log/vmware/vmware-imagebuilder/main.log" Attach a log.

[szafa]

did you check if imagebuilder service is working?

service-control --status vmware-imagebuilder

If the service is working please try to restart it or maybe restart all services

[YujiEdaDwango]

Thank you for your message.

Service seems to be running.

Even when restarted, the behavior was the same.

----------------------------------------------------------------------

Running:

vmware-imagebuilder

[YujiEdaDwango]

There is one thing I understood. I saw that the queue size was too small looking at the next file.

/usr/lib/vmware-imagebuilder/site-packages/imagebuilder/queue.py

# depot_queue = Queue.Queue(maxsize=20)

depot_queue = Queue.Queue(maxsize=40)

# profile_queue = Queue.Queue(maxsize=20)

profile_queue = Queue.Queue(maxsize=40)

I changed the queue's max size from 20 to 40 and the queue got dull.

[YujiEdaDwango]

At the same time I tried to change the timeout value of line 26 from 30 to 60.

Just if there is a person watching, please comment

[RAJ_RAJ]

HI ,

Could you please follow below

1. Log in to the vCenter Server by using the vSphere Web Client  - Administrator@vsphere.local
   
2. On the vSphere Web Client Home page, click System Configuration.
3. Under System Configuration, click Services.
4. From the Services list, select the VMware vSphere Update Manager service.
5. From the Actions menu, select an operation name.  - Stop 
6. From the Actions menu, select an operation name.  - Start

Hope internet is accessible from you vCenter .

[YujiEdaDwango]

Thank you for providing the information

It does not happen if we do the above mentioned correspondence. So I can not try to restart Update Manager.

However, I rebooted vCenter several times when this problem occurred.

Is there something related to the restart of Update Manager?

[RAJ_RAJ]

HI ,

After restart of vCenter is this working ?

Or you can try stop and star the below services from CLI  or all services from vCenter

vmware-updatemgr

If you can share logs when next time issue comes , i can check and update if something related services