5 Replies Latest reply on Jul 31, 2019 11:37 PM by orgilplus

    Fail to convert P2V at 3% with error. Host <IP> key can't be retrieved

    PASI01 Lurker

      The physical computer which I am trying to convert to a VM:

      CentOS 6.6 running FreePBX 10.66-22


      Destination ESXi host running: ESXi 5.5.0 6480324.


      The middle man computer which running: VMware vCenter Converter Standalone 6.0.0


      All of the 3 computers are on the same network without any firewall restriction.


      From the vCenter server managing the ESXi host I can see the VM was created, powered on and booted to the VMware converter helper. However, it stuck at the screen. And it then fail!

      From the middle man computer I see the error "A general system error occurred: Network error. Host 1x.2x.x.201 key can't be retrieved."


      I already tried the VMware vCenter Converter Standalone 6.2.0. But it too ran into the same issue.

      The below article advised to use the VMware vCenter Converter Standalone 5.1.0. However, this version is no longer available for download.

      VMware Knowledge Base


      The more interesting thing is just about 6-7 months ago I was able to convert the same machine onto the same server over the same network!


      Could someone please help?