So I have a conundrum, I'm attempting to set up the VDP Exchange Backup User and in the configuration tool it can't find any user or create a new user. when I try to use an existing user with all the correct credentials it just says
<user> existence - test FAILED!
<user> check mailbox - test PASSED!
it does this regardless of the user I try. I even tried logging in as the user that I want to use as the backup agent user which is a domain admin and it tells me that the user is not a domain admin and can't be found.
I am also running it as an administrator. I'm kinda at a loss as I see nothing on this kind of behavior. On the Exchange server I can open AD and browse. I made sure searching also works by searching for the users and they do come straight up in the AD MMC, below is whats found in the log file
2018/01/25-13:46:30.61299 [vmbackupusercfg.exe] Entering function -createuser::checkuserexists
2018/01/25-13:46:30.61299 [vmbackupusercfg.exe] Entering function -createuser::GetSearchStrLDAP
2018/01/25-13:46:30.61299 [vmbackupusercfg.exe] Entering function -createuser::GetTargetLDAP
2018/01/25-13:46:30.61299 [vmbackupusercfg.exe] Distinguished name of AD target for context 'defaultNamingContext' is 'DC=domain,DC=com'
2018/01/25-13:46:30.61299 [vmbackupusercfg.exe] Leaving function -createuser::GetTargetLDAP
2018/01/25-13:46:30.61299 [vmbackupusercfg.exe] Initial search string: LDAP://DC=domain,DC=com
2018/01/25-13:46:30.62800 [vmbackupusercfg.exe] Searching for CN=archiveuser under LDAP://DC=domain,DC=com
2018/01/25-13:46:30.62800 [vmbackupusercfg.exe] Leaving function -createuser::GetSearchStrLDAP
2018-01-25 08:46:30 vmbackupusercfg.exe Warning <40325>: User archiveuser not found error 0x1
