1 Reply Latest reply on Jan 17, 2018 5:35 AM by DougBaer

    Authentication problems with AirWatch

    ts22moran Lurker

      We are able to login to Remote Management on a test phone, but not the AW login(end user account/AD credentials).


      Either it flips back to the AW login screen once you select " Accept, " or the following error message appears:


      Error in authenticating the user

      Directory call failed.

      System. DirectoryServices. ProtocolsL-

      dapException: Error code: 49


      Has anyone ever seen this problem? If so, do you know how to resolve it?


      Thank you.