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bdpEMC-spam
Contributor
Contributor

Issue upgrading to VMware Workstation Pro 12.5.9 on Windows 10 x64

Had issue after running upgrade where the "VMware Authorization Service" would not start with error 6000009.

Found other post that helped resolve the issue:

1) Open administrative command prompt

2) dir /a /s vmx86.sys

found new version in: C:\Program Files\Common Files\VMware\Drivers\vmx86\Win7\vmx86.sys - 2018-01-08

found ols version in: C:\Windows\System32\drivers\vmx86.sys - 2017-06-19

3) Rename old version: move C:\Windows\System32\drivers\vmx86.sys C:\Windows\System32\drivers\vmx86.sys.OLD

4) Copy new version: copy "C:\Program Files\Common Files\VMware\Drivers\vmx86\Win7\vmx86.sys" C:\Windows\System32\drivers\vmx86.sys

5) Check vmx86 service: sc query vmx86

STATE              : 4  RUNNING

6) Stop it: sc stop vmx86

7) Check it: sc query vmx86

STATE              : 1  STOPPED

😎 Start it: sc stop vmx86

9) Now start the "VMware Authorization Service" and "VMware Workstation Server" services

10) ???

11) Profit?

Smiley Happy

1 Reply
Tim_Eichmann
Contributor
Contributor

Had the same problem after upgrading to 12.5.9 today.

The below worked perfectly ! Thanks !!

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