cannot open virtual console to any VM with VCSA 6.5

[hetz]

Hello,

I've installed VCSA 6.5 latest (13000) and it worked well for the last few weeks.

Today something weird has happend, when I click on any VM in the browser and I try to click to open a console tab, it opens, but then immediately it shows a message "The console has been disconnected. Close this window and re-launch the console to reconnect.". Trying instead to open the window in remote console (using VMWare workstation installed locally on my machine) - works.

Looking at the VCSA's journal doesn't show anything special (when I click to open to open a remote in a tab on the browser - Chrome)...

Jan 08 20:01:40 vcsa.hetzlabs.io kernel: IPfilter Dropped: IN=eth0 OUT= MAC=ff:ff:ff:ff:ff:ff:c4:6e:1f:41:77:11:08:00 SRC=192.168.0.1 DST=255.255.255.255 LEN=201 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=44329 DPT=7437 LEN=181

Jan 08 20:01:40 vcsa.hetzlabs.io vpxd[4433]: Event [86248] [1-1] [2018-01-08T20:01:40.39388Z] [vim.event.UserLoginSessionEvent] [info] [VSPHERE.LOCAL\Administrator] [] [86248] [User VSPHERE.LOCAL\Administrator@127.0.0.1 logged in as web-client/6.5.0]

Jan 08 20:01:40 vcsa.hetzlabs.io vpxd[4433]: Event [86249] [1-1] [2018-01-08T20:01:40.419784Z] [vim.event.VmAcquiredTicketEvent] [info] [VSPHERE.LOCAL\Administrator] [hetzlabs-IO] [86249] [A ticket for internal ops of type MKS on esxi2.hetzlabs.io in hetzlabs-IO has been acquired]

Any suggestions?

Edit: When I'm doing the same thing from the ESXi machine's web console, it pops up the remote window correctly.

[daphnissov]

Verify that, if an incognito/private browsing tab, the console opens correctly. If it does, then delete cookies and cache for that vCenter instance from your browser.

[BenediktFrenzel]

Hi hetz

what user are you using on the vCenter?

- Benedikt

[PBeebe]

Did you ever find a resolution to this? Same scenario for me. Can confirm that if I log directly into the ESXi host I can access the remote console of a VM, just not through vCenter.