VMware Cloud Community
saeedasg
Contributor
Contributor

VMware vSphere 6.5 Problem after Failing one HD on RAID 5 or 6

Dear members & professionals,

I am facing a serious problem after replacing a faulty Hard Disk in RAID 5 or RAID 6. It happened twice while I am using VMware vSphere 6.5. In RAID, I have installed VMware VSphere 6.5 on server RAIDed 6 with one Hot Spare, and one HD failed. I have replaced the faulty HD and after that, i cannot found my vms. if any one can help me. I have done best from my side and applied all hit & trial methods. The video about problem

VMware vSphere 6.5 Problem after Failing one HD on RAID 5 or 6 - YouTube

if anyone can help me on this, it will solve my problem

thanks,

Saeed

0 Kudos
7 Replies
Finikiez
Champion
Champion

is it iSCSI datastore which lost? or is it a local datastore?

Can you attach vmkernel.log from the host?

0 Kudos
saeedasg
Contributor
Contributor

Dear Mr. Finikiez,

Please note its local datastore. find attached required log.

thanks,

Saeed

0 Kudos
Finikiez
Champion
Champion

I see log spew with the following messages

2017-12-25T09:59:34.028Z cpu3:66112)nhpsa: hpsa_vmkScsiCmdDone:5239: Sense data: error code: 0x70, key: 0x5, info:00 00 00 00 , cmdInfo:00 00 00 00 , CmdSN: 0x5a6, worldId: 0x1076b, Cmd: 0x85, ASC: 0x20, ASCQ: 0x0

2017-12-25T09:59:34.028Z cpu3:65878)nhpsa: hpsa_vmkScsiCmdDone:5239: Sense data: error code: 0x70, key: 0x5, info:00 00 00 00 , cmdInfo:00 00 00 00 , CmdSN: 0x5a7, worldId: 0x1076b, Cmd: 0x4d, ASC: 0x20, ASCQ: 0x0

Can you check what's going on with VMFS partition on local raid using partedUtil

VMware Knowledge Base

What's a health status of RAID in controller's BIOS? is it normal?

0 Kudos
saeedasg
Contributor
Contributor

Its showing everything is normal. I can send you ADU report.

thanks & regards,

0 Kudos
Finikiez
Champion
Champion

Have you tried to reboot the host?

Have you tried to check partedutil output against local storage?

If there is any problem, post output of 'esxli storage core device list' so I can help you to run correct partedUtil command.

0 Kudos
saeedasg
Contributor
Contributor

Dear Finikiez,

I can give you anydesk ID, if you can give me your skype id or number so we can dig more on this issue. my skype id is   saeed367

thanks,

Saeed

0 Kudos
Finikiez
Champion
Champion

Unfortunately I can't help you via Skype in the nearest time.

0 Kudos