6 Replies Latest reply on Oct 22, 2018 11:35 PM by Ray_handels

    VROPS for Horizon: missing data, desktop agent slow to report, errors in logs

    SummaCollege Enthusiast

      We are running vrops 6.6.1.6163035 + horizon extension. All dekstops are running the View agent (v7.3.2) with vRealize enabled and broker agent is running on the Connection server. All stats seem OK.

       

      What i am noticing is a long delay in receiving user session data. Some sessions take over 15min before data is visible in dashboard.

      Also, Session Processes + Application Launch history tabs stay empty.

       

      v4v-agent log has the following entry:

      ERROR Faile to notify provider 'NetworkProvider' that a sample is about to be taken. Error code 0x80004005

       

      v4v-perfon has a few different errors:

      08:49:16 0x00001534 ERROR    Failed to write metric memory|pages_output_per_second

      08:49:16 0x00001534 ERROR    Failed to write metric memory|pages_per_second

      08:49:16 0x00001534 ERROR    Failed to write metric memory|transition_faults_per_second

      08:49:16 0x00001534 ERROR    Failed to write metric system|context_switches_per_second

      08:49:16 0x00001534 ERROR    Failed to write metric system|file_data_operations_per_second

      08:49:16 0x00001534 ERROR    Failed to write metric system|system_calls_per_second

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|audio_receive_bandwidth

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|audio_transmit_bandwidth

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|imaging_receive_bandwidth

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|imaging_transmit_bandwidth

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|packets_received_last_interval

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|packets_sent_last_interval

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|receive_bandwidth

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|receive_packet_loss_percent

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|transmit_bandwidth

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|transmit_packet_loss_percent

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|usb_receive_bandwidth

      08:49:16 0x00001534 ERROR    Failed to write metric pcoip|usb_transmit_bandwidth

       

      v4v-net shows the following:

      INFO     Subscribed to metric 'network_interface|packets_outbound_errors'.

      ERROR    Failed to add counter '\\HZN-PRS-4\Network Interface(Intel[R] 82574L Gigabit Network Connection)\Bytes Received/sec' to the query.  Error code 0xc0000bb8.

      ERROR    Failed to add counter '\\HZN-PRS-4\Network Interface(Intel[R] 82574L Gigabit Network Connection)\Bytes Sent/sec' to the query.  Error code 0xc0000bb8.

      ERROR    Failed to add counter '\\HZN-PRS-4\Network Interface(Intel[R] 82574L Gigabit Network Connection)\Output Queue Length' to the query.  Error code 0xc0000bb8.

      ERROR    Failed to add counter '\\HZN-PRS-4\Network Interface(Intel[R] 82574L Gigabit Network Connection)\Packets Outbound Errors' to the query.  Error code 0xc0000bb8.

      ERROR    Failed to add counter '\\HZN-PRS-4\Network Interface(Intel[R] 82574L Gigabit Network Connection)\Packets Received Errors' to the query.  Error code 0xc0000bb8.

      ERROR    Failed to add counter '\\HZN-PRS-4\Network Interface(Intel[R] 82574L Gigabit Network Connection)\Packets Received/sec' to the query.  Error code 0xc0000bb8.

      ERROR    Failed to add counter '\\HZN-PRS-4\Network Interface(Intel[R] 82574L Gigabit Network Connection)\Packets Sent/sec' to the query.  Error code 0xc0000bb8.

      ERROR    Failed to execute the query.  Error code 0x800007d5.

       

      Does anyone have any clue?