0 Replies Latest reply on Dec 6, 2017 7:31 PM by niceguy001

    The query execution timed out because of a back-end property provider

    niceguy001 Novice

      i have a vsphere infrastructure which is using vcenter 6.5U1 - 5973321

       

      the error message:The query execution timed out because of a back-end property provider 'com.vmware.vsphere.client.vsan.upgrade.VsanUpgradePropertyProvider' which took more than 120 seconds.

      popped up when i was trying to add an new host into an existing vsan cluster.

      the "general" page and "disk management" page were all affected and unable to show configurations.

      (same thing happened on other healthy vsan cluster too)

       

      the link VMware Knowledge Base didn't help because the query-server-config.xml path seems not correct.

      also tried the command "service-control --stop --all" and "service-control --start --all" in vcenter ssh, no help.

      rebooting vcenter didn't help too.

       

      does anyone know how to fix this error?

      thanks in advance~