1 2 Previous Next 16 Replies Latest reply on Dec 13, 2017 11:13 PM by SIsraelyan

    Can't log in with http or https://loginsight/ip

    DTMushroom Novice

      In my test,I'm creater a cluster with three loginsight server.Then,I delete two worker loginsight server with vmdk in the vcenter server,and i reboot master server.Now,I can't login ui with http or https://servername or ip.

        • 1. Re: Can't log in with http or https://loginsight/ip
          SIsraelyan Novice
          VMware Employees

          Hello!

           

          Please see my questions below:

          1. What is the version of LI that you deployed?

          2. When u say "three loginsight server", do u mean a cluster of 3 nodes ?

          3. You said that you deleted 2 worker nodes. Did u delete those from the admin/cluster page?

          4. You cannot login to LI. What's the error message?

           

          Thanks!

          • 2. Re: Can't log in with http or https://loginsight/ip
            DTMushroom Novice

            Thank you!

            1. My loginsight version is 4.3.

            2.As you said,it's a cluster of 3 nodes.

            3.I'm delete 2 woker nodes from vcenter server ,clude vm and vmdk.And I'm not delete those from the admin/cluster page.

            4. I make sure that port 80 is open.

             

            The flowering is the log with ui_runtime.log and runtime.log

             

            ui_runtime.log

             

            at com.vmware.loginsight.web.actions.BaseActionBean$LicenseInfo.initialize(BaseActionBean.java:161)

            at com.vmware.loginsight.web.actions.BaseActionBean.isLicensedFor(BaseActionBean.java:276)

            at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getLicensedForEdit(ClusterActionBean.java:224)

            at com.vmware.loginsight.web.actions.settings.ClusterActionBean.loadWorkerInfo(ClusterActionBean.java:581)

            at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getWorkerJson(ClusterActionBean.java:461)

            at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getClusterInfo(ClusterActionBean.java:238)

            at sun.reflect.GeneratedMethodAccessor57.invoke(Unknown Source)

            at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

            at java.lang.reflect.Method.invoke(Unknown Source)

            at net.sourceforge.stripes.controller.DispatcherHelper$6.intercept(DispatcherHelper.java:456)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:158)

            at org.stripesstuff.plugin.security.SecurityInterceptor.interceptEventHandling(SecurityInterceptor.java:188)

            at org.stripesstuff.plugin.security.SecurityInterceptor.intercept(SecurityInterceptor.java:120)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

            at net.sourceforge.stripes.controller.BeforeAfterMethodInterceptor.intercept(BeforeAfterMethodInterceptor.java:113)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

            at net.sourceforge.stripes.controller.ExecutionContext.wrap(ExecutionContext.java:74)

            at net.sourceforge.stripes.controller.DispatcherHelper.invokeEventHandler(DispatcherHelper.java:454)

            at net.sourceforge.stripes.controller.DispatcherServlet.invokeEventHandler(DispatcherServlet.java:278)

            at net.sourceforge.stripes.controller.DispatcherServlet.service(DispatcherServlet.java:160)

            at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

            at net.sourceforge.stripes.controller.DynamicMappingFilter$2.doFilter(DynamicMappingFilter.java:453)

            at net.sourceforge.stripes.controller.StripesFilter.doFilter(StripesFilter.java:260)

            at net.sourceforge.stripes.controller.DynamicMappingFilter.doFilter(DynamicMappingFilter.java:440)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at org.displaytag.filter.ResponseOverrideFilter.doFilter(ResponseOverrideFilter.java:125)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at com.vmware.loginsight.web.stripesext.RestCsrfPreventionFilter.doFilter(RestCsrfPreventionFilter.java:177)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at com.vmware.loginsight.web.utilities.UTF8EncodingFilter.doFilter(UTF8EncodingFilter.java:24)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)

            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)

            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:591)

            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:591)

            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)

            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

            at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)

            at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:240)

            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)

            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)

            at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)

            at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)

            at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)

            at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)

            at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

            at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

            at java.lang.Thread.run(Unknown Source)

            [2017-11-27 08:42:59.925+0000] ["https-jsse-nio-443-exec-1"/192.168.11.211 ERROR] [com.vmware.loginsight.web.actions.BaseActionBean] [Failed to load license state when checking license capability CLUSTER. Denying capability.]

            java.lang.NullPointerException

            at com.vmware.loginsight.web.actions.BaseActionBeanContext.getUser(BaseActionBeanContext.java:46)

            at com.vmware.loginsight.web.actions.BaseActionBeanContext.getRbacUser(BaseActionBeanContext.java:71)

            at com.vmware.loginsight.web.actions.BaseActionBean$LicenseInfo.loadLicense(BaseActionBean.java:170)

            at com.vmware.loginsight.web.actions.BaseActionBean$LicenseInfo.initialize(BaseActionBean.java:161)

            at com.vmware.loginsight.web.actions.BaseActionBean.isLicensedFor(BaseActionBean.java:276)

            at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getLicensedForEdit(ClusterActionBean.java:224)

            at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getPendingWorkerJson(ClusterActionBean.java:482)

            at com.vmware.loginsight.web.actions.settings.ClusterActionBean.getClusterInfo(ClusterActionBean.java:239)

            at sun.reflect.GeneratedMethodAccessor57.invoke(Unknown Source)

            at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

            at java.lang.reflect.Method.invoke(Unknown Source)

            at net.sourceforge.stripes.controller.DispatcherHelper$6.intercept(DispatcherHelper.java:456)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:158)

            at org.stripesstuff.plugin.security.SecurityInterceptor.interceptEventHandling(SecurityInterceptor.java:188)

            at org.stripesstuff.plugin.security.SecurityInterceptor.intercept(SecurityInterceptor.java:120)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

            at net.sourceforge.stripes.controller.BeforeAfterMethodInterceptor.intercept(BeforeAfterMethodInterceptor.java:113)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

            at net.sourceforge.stripes.controller.ExecutionContext.wrap(ExecutionContext.java:74)

            at net.sourceforge.stripes.controller.DispatcherHelper.invokeEventHandler(DispatcherHelper.java:454)

            at net.sourceforge.stripes.controller.DispatcherServlet.invokeEventHandler(DispatcherServlet.java:278)

            at net.sourceforge.stripes.controller.DispatcherServlet.service(DispatcherServlet.java:160)

            at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

            at net.sourceforge.stripes.controller.DynamicMappingFilter$2.doFilter(DynamicMappingFilter.java:453)

            at net.sourceforge.stripes.controller.StripesFilter.doFilter(StripesFilter.java:260)

            at net.sourceforge.stripes.controller.DynamicMappingFilter.doFilter(DynamicMappingFilter.java:440)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at org.displaytag.filter.ResponseOverrideFilter.doFilter(ResponseOverrideFilter.java:125)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at com.vmware.loginsight.web.stripesext.RestCsrfPreventionFilter.doFilter(RestCsrfPreventionFilter.java:177)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at com.vmware.loginsight.web.utilities.UTF8EncodingFilter.doFilter(UTF8EncodingFilter.java:24)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)

            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)

            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:591)

            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:591)

            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)

            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

            at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)

            at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:240)

            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)

            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)

            at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)

            at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)

            at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)

            at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)

            at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

            at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

            at java.lang.Thread.run(Unknown Source)

            [2017-11-27 08:42:59.926+0000] ["https-jsse-nio-443-exec-1"/192.168.11.211 ERROR] [com.vmware.loginsight.web.utilities.BaseExceptionHandler] [Exception caught by PIExceptionHandler]

            java.lang.NullPointerException

            at org.apache.catalina.connector.Request.notifyAttributeAssigned(Request.java:1528)

            at org.apache.catalina.connector.Request.setAttribute(Request.java:1514)

            at org.apache.catalina.connector.RequestFacade.setAttribute(RequestFacade.java:540)

            at javax.servlet.ServletRequestWrapper.setAttribute(ServletRequestWrapper.java:252)

            at org.stripesstuff.plugin.security.SecurityInterceptor.interceptResolutionExecution(SecurityInterceptor.java:214)

            at org.stripesstuff.plugin.security.SecurityInterceptor.intercept(SecurityInterceptor.java:123)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

            at net.sourceforge.stripes.controller.HttpCacheInterceptor.intercept(HttpCacheInterceptor.java:103)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

            at net.sourceforge.stripes.controller.BeforeAfterMethodInterceptor.intercept(BeforeAfterMethodInterceptor.java:113)

            at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:155)

            at net.sourceforge.stripes.controller.ExecutionContext.wrap(ExecutionContext.java:74)

            at net.sourceforge.stripes.controller.DispatcherHelper.executeResolution(DispatcherHelper.java:491)

            at net.sourceforge.stripes.controller.DispatcherServlet.executeResolution(DispatcherServlet.java:286)

            at net.sourceforge.stripes.controller.DispatcherServlet.service(DispatcherServlet.java:170)

            at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

            at net.sourceforge.stripes.controller.DynamicMappingFilter$2.doFilter(DynamicMappingFilter.java:453)

            at net.sourceforge.stripes.controller.StripesFilter.doFilter(StripesFilter.java:260)

            at net.sourceforge.stripes.controller.DynamicMappingFilter.doFilter(DynamicMappingFilter.java:440)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at org.displaytag.filter.ResponseOverrideFilter.doFilter(ResponseOverrideFilter.java:125)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at com.vmware.loginsight.web.stripesext.RestCsrfPreventionFilter.doFilter(RestCsrfPreventionFilter.java:177)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at com.vmware.loginsight.web.utilities.UTF8EncodingFilter.doFilter(UTF8EncodingFilter.java:24)

            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)

            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)

            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)

            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)

            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:591)

            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:591)

            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)

            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

            at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)

            at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:240)

            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)

            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)

            at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)

            at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)

            at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)

            at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)

            at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

            at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

            at java.lang.Thread.run(Unknown Source)

             

            runtime.log

             

            [2017-11-28 02:08:51.952+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1684 ms]

            [2017-11-28 02:08:58.689+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1725 ms]

            [2017-11-28 02:09:05.526+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1741 ms]

            [2017-11-28 02:09:12.258+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1715 ms]

            [2017-11-28 02:09:18.975+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1706 ms]

            [2017-11-28 02:09:25.912+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1919 ms]

            [2017-11-28 02:09:32.675+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1752 ms]

            [2017-11-28 02:09:39.409+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1708 ms]

            [2017-11-28 02:09:46.066+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1646 ms]

            [2017-11-28 02:09:46.076+0000] ["main"/192.168.11.211 WARN] [com.vmware.loginsight.cassandra.CassandraUtil] [Cassandra cluster not yet ready, retry later, Nodes=3, Up=1, RequiredUp=2 [8 suppressed]]

            [2017-11-28 02:09:52.802+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1724 ms]

            [2017-11-28 02:09:59.542+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1724 ms]

            [2017-11-28 02:10:06.226+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1668 ms]

            [2017-11-28 02:10:12.908+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1668 ms]

            [2017-11-28 02:10:19.604+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1685 ms]

            [2017-11-28 02:10:26.331+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1709 ms]

            [2017-11-28 02:10:33.200+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1858 ms]

            [2017-11-28 02:10:39.894+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1681 ms]

            [2017-11-28 02:10:46.561+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1653 ms]

            [2017-11-28 02:10:46.573+0000] ["main"/192.168.11.211 WARN] [com.vmware.loginsight.cassandra.CassandraUtil] [Cassandra cluster not yet ready, retry later, Nodes=3, Up=1, RequiredUp=2 [8 suppressed]]

            [2017-11-28 02:10:53.293+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1718 ms]

            [2017-11-28 02:10:59.974+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1672 ms]

            [2017-11-28 02:11:06.835+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1845 ms]

            [2017-11-28 02:11:08.932+0000] ["pool-308-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1754 ms]

            [2017-11-28 02:11:08.934+0000] ["pool-308-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.cassandra.FailureTolerantCassandraServerController] [Node 192.168.11.212 is down. Verifying service status.]

            [2017-11-28 02:11:10.661+0000] ["pool-308-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.commons.rpc.clientconnpool.ClientConnectionPool] [Did not create client connection to host 192.168.11.212 and port 16520: org.apache.thrift.transport.TTransportException: java.net.NoRouteToHostException: No route to host (Host unreachable)]

            [2017-11-28 02:11:10.661+0000] ["pool-308-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.cassandra.FailureTolerantCassandraServerController] [Confirmed node 192.168.11.212 is down.]

            [2017-11-28 02:11:10.661+0000] ["pool-308-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.cassandra.FailureTolerantCassandraServerController] [Node 192.168.11.213 is down. Verifying service status.]

            [2017-11-28 02:11:11.141+0000] ["pool-308-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.commons.rpc.clientconnpool.ClientConnectionPool] [Did not create client connection to host 192.168.11.213 and port 16520: org.apache.thrift.transport.TTransportException: java.net.NoRouteToHostException: No route to host (Host unreachable)]

            [2017-11-28 02:11:11.141+0000] ["pool-308-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.cassandra.FailureTolerantCassandraServerController] [Confirmed node 192.168.11.213 is down.]

            [2017-11-28 02:11:13.560+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1708 ms]

            [2017-11-28 02:11:20.237+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1664 ms]

            [2017-11-28 02:11:27.035+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1773 ms]

            [2017-11-28 02:11:33.896+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1834 ms]

            [2017-11-28 02:11:37.148+0000] ["pool-307-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.cassandra.CassandraClusterConfigurator] [Cassandra configuration update skipped on non leader node.]

            [2017-11-28 02:11:40.619+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1712 ms]

            [2017-11-28 02:11:47.392+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1763 ms]

            [2017-11-28 02:11:47.399+0000] ["main"/192.168.11.211 WARN] [com.vmware.loginsight.cassandra.CassandraUtil] [Cassandra cluster not yet ready, retry later, Nodes=3, Up=1, RequiredUp=2 [8 suppressed]]

            [2017-11-28 02:11:54.052+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1651 ms]

            [2017-11-28 02:12:00.855+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing /usr/lib/loginsight/application/lib/apache-cassandra-2.2.5/bin/nodetool -p 7199 -h 127.0.0.1 status, ran for 1795 ms]

            [2017-11-28 02:32:26.552+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 3 ms]

            [2017-11-28 02:32:26.561+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 2 ms]

            [2017-11-28 02:32:26.564+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 2 ms]

            [2017-11-28 02:32:26.567+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 2 ms]

            [2017-11-28 02:32:26.580+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 4 ms]

            [2017-11-28 02:32:26.587+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 6 ms]

            [2017-11-28 02:34:04.971+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 7 ms]

            [2017-11-28 02:34:04.978+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 2 ms]

            [2017-11-28 02:34:04.981+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 2 ms]

            [2017-11-28 02:34:04.985+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 2 ms]

            [2017-11-28 02:34:04.997+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 3 ms]

            [2017-11-28 02:34:05.011+0000] ["main"/192.168.11.211 INFO] [com.vmware.loginsight.commons.executor.ProcessExecutor] [Finished executing ip -4 addr show eth0, ran for 12 ms]

            • 3. Re: Can't log in with http or https://loginsight/ip
              SIsraelyan Novice
              VMware Employees

              I am afraid that those nodes were deleted in such a way that it broke the cluster and now the service is not able to start normally.

              The nodes should be deleted from the admin/cluster page first, and then when they are removed from the cluster, you can then delete the VM files.

               

              Most likely it's Cassandra that cannot start.

               

              I assume that you have SSH access to the master node, so do the following:

              - ssh to the master node

              - run `service loginsight status` and see if the service is running

              - grep for errors in your runtime.log and see what u get

               

              Share the results once you have them!

               

              Thanks!

              • 4. Re: Can't log in with http or https://loginsight/ip
                DTMushroom Novice

                In my way delete node,I think it likes shutdown vms.If this will cause the cluster damage can not start directly, then whether the cluster of working nodes can not be shut down?

                The flowering is the loginsight status and runtime.log.

                 

                loginsight:/storage/var/loginsight # service loginsight status

                 

                17/12/06 07:14:34 INFO executor.ProcessExecutor: Finished executing ip -4 addr show eth0, ran for 96 ms

                daemonNotRunning

                 

                loginsight:/storage/var/loginsight # cat runtime.log |grep error

                 

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                [2017-11-27 02:50:10.576+0000] ["OsiCountCheck-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.api.query.QueryClient$Base] [Errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511751010405 as msg GROUP BY msg.timestamp/9223372036854775807: Errors(errors:{6=})]

                [2017-11-27 02:50:10.576+0000] ["OsiCountCheck-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.api.query.QueryClient$Base] [Critical errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511751010405 as msg GROUP BY msg.timestamp/9223372036854775807: INVALID_LICENSE]

                [2017-11-27 04:50:10.590+0000] ["OsiCountCheck-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.api.query.QueryClient$Base] [Errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511758210586 as msg GROUP BY msg.timestamp/9223372036854775807: Errors(errors:{6=})]

                [2017-11-27 04:50:10.590+0000] ["OsiCountCheck-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.api.query.QueryClient$Base] [Critical errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511758210586 as msg GROUP BY msg.timestamp/9223372036854775807: INVALID_LICENSE]

                [2017-11-27 06:50:10.609+0000] ["OsiCountCheck-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.api.query.QueryClient$Base] [Errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511765410606 as msg GROUP BY msg.timestamp/9223372036854775807: Errors(errors:{6=})]

                [2017-11-27 06:50:10.609+0000] ["OsiCountCheck-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.api.query.QueryClient$Base] [Critical errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511765410606 as msg GROUP BY msg.timestamp/9223372036854775807: INVALID_LICENSE]

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                [2017-11-27 07:03:59.367+0000] ["OsiCountCheck-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.api.query.QueryClient$Base] [Errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511766239354 as msg GROUP BY msg.timestamp/9223372036854775807: Errors(errors:{6=})]

                [2017-11-27 07:03:59.368+0000] ["OsiCountCheck-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.api.query.QueryClient$Base] [Critical errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511766239354 as msg GROUP BY msg.timestamp/9223372036854775807: INVALID_LICENSE]

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                [2017-11-27 07:08:04.172+0000] ["OsiCountCheck-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.api.query.QueryClient$Base] [Errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511766484042 as msg GROUP BY msg.timestamp/9223372036854775807: Errors(errors:{6=})]

                [2017-11-27 07:08:04.173+0000] ["OsiCountCheck-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.api.query.QueryClient$Base] [Critical errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511766484042 as msg GROUP BY msg.timestamp/9223372036854775807: INVALID_LICENSE]

                [2017-11-27 07:12:00.365+0000] ["Thread-82"/192.168.11.211 FATAL] [com.vmware.loginsight.daemon.StrataServiceFailureHandler] [Service died: '/usr/lib/loginsight/application/3rd_party/apache-tomcat-8.5.9/bin/catalina.sh run' with exit code 143 (Unknown error)]

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                [2017-11-27 07:15:11.649+0000] ["OsiCountCheck-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.api.query.QueryClient$Base] [Errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511766911479 as msg GROUP BY msg.timestamp/9223372036854775807: Errors(errors:{6=})]

                [2017-11-27 07:15:11.650+0000] ["OsiCountCheck-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.api.query.QueryClient$Base] [Critical errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511766911479 as msg GROUP BY msg.timestamp/9223372036854775807: INVALID_LICENSE]

                [2017-11-27 07:16:07.633+0000] ["Thread-82"/192.168.11.211 FATAL] [com.vmware.loginsight.daemon.StrataServiceFailureHandler] [Service died: '/usr/lib/loginsight/application/3rd_party/apache-tomcat-8.5.9/bin/catalina.sh run' with exit code 143 (Unknown error)]

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                [2017-11-27 07:19:13.519+0000] ["OsiCountCheck-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.api.query.QueryClient$Base] [Errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511767153452 as msg GROUP BY msg.timestamp/9223372036854775807: Errors(errors:{6=})]

                [2017-11-27 07:19:13.520+0000] ["OsiCountCheck-thread-1"/192.168.11.211 WARN] [com.vmware.loginsight.api.query.QueryClient$Base] [Critical errors while executing query SELECT UCOUNT(msg.hostname) FROM timestamp >= 1511740800000 AND timestamp <= 1511767153452 as msg GROUP BY msg.timestamp/9223372036854775807: INVALID_LICENSE]

                [2017-11-27 08:07:49.323+0000] ["play-akka.actor.default-dispatcher-205"/192.168.11.211 WARN] [Global] [API Provider raised handled error when processing POST /api/v1/licenses: {"errorMessage":"Invalid serial number","errorCode":"LICENSE_ERROR","errorDetails":{"key":"com.vmware.loginsight.api.errors.license.wrong"}}]

                [2017-11-27 08:08:42.957+0000] ["play-akka.actor.default-dispatcher-207"/192.168.11.211 WARN] [Global] [API Provider raised handled error when processing POST /api/v1/licenses: {"errorMessage":"License has expired.","errorCode":"LICENSE_ERROR","errorDetails":{"key":"com.vmware.loginsight.api.errors.license.expired"}}]

                [2017-11-27 08:11:16.843+0000] ["play-akka.actor.default-dispatcher-207"/192.168.11.211 WARN] [Global] [API Provider raised handled error when processing POST /api/v1/licenses: {"errorMessage":"Invalid serial number","errorCode":"LICENSE_ERROR","errorDetails":{"key":"com.vmware.loginsight.api.errors.license.wrong"}}]

                [2017-11-27 08:14:24.361+0000] ["DistributedQueryThreads-thread-4"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=604b023e6efe5865 mark error code=5 (Partial results are being returned as 1 out of 2 nodes failed to respond. Request token 604b023e6efe5865. Please contact an admin user for more information.)]

                [2017-11-27 08:14:24.404+0000] ["DistributedQueryThreads-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=775f5a97e2fdf5fc mark error code=5 (Partial results are being returned as 1 out of 2 nodes failed to respond. Request token 775f5a97e2fdf5fc. Please contact an admin user for more information.)]

                [2017-11-27 08:14:24.453+0000] ["DistributedQueryThreads-thread-2"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=62265e0b638a3afc mark error code=5 (Partial results are being returned as 1 out of 2 nodes failed to respond. Request token 62265e0b638a3afc. Please contact an admin user for more information.)]

                [2017-11-27 08:36:24.337+0000] ["DistributedQueryThreads-thread-2"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=31bcbf6b97c4ff47 mark error code=5 (Partial results are being returned as 1 out of 3 nodes failed to respond. Request token 31bcbf6b97c4ff47. Please contact an admin user for more information.)]

                [2017-11-27 08:36:24.381+0000] ["DistributedQueryThreads-thread-3"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=2b6d21ef3f2315f8 mark error code=5 (Partial results are being returned as 1 out of 3 nodes failed to respond. Request token 2b6d21ef3f2315f8. Please contact an admin user for more information.)]

                [2017-11-27 08:36:24.410+0000] ["DistributedQueryThreads-thread-4"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=1a63f1c86c55d231 mark error code=5 (Partial results are being returned as 1 out of 3 nodes failed to respond. Request token 1a63f1c86c55d231. Please contact an admin user for more information.)]

                [2017-11-27 08:43:02.663+0000] ["DistributedQueryThreads-thread-2"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=22ef65d19d486c36 mark error code=5 (Partial results are being returned as 2 out of 3 nodes failed to respond. Request token 22ef65d19d486c36. Please contact an admin user for more information.)]

                [2017-11-27 08:43:50.737+0000] ["DistributedQueryThreads-thread-3"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=4cacded4e02618c7 mark error code=5 (Partial results are being returned as 2 out of 3 nodes failed to respond. Request token 4cacded4e02618c7. Please contact an admin user for more information.)]

                [2017-11-27 08:47:40.952+0000] ["DistributedQueryThreads-thread-1"/192.168.11.211 INFO] [com.vmware.loginsight.analytics.ErrorUtils] [Token=5e56150e3c2f7a5d mark error code=5 (Partial results are being returned as 2 out of 3 nodes failed to respond. Request token 5e56150e3c2f7a5d. Please contact an admin user for more information.)]

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                com.vmware.loginsight.commons.exceptions.ProcessExecutionFailure: Unknown error

                 

                Thanks!

                • 5. Re: Can't log in with http or https://loginsight/ip
                  SIsraelyan Novice
                  VMware Employees

                  Well, the service is not running, which means that you cannot access the ui.

                  Try manually starting the service by executing: `service loginsight start`

                  Run the command, wait for ~1-2 minz, and then check the status of the service by running `service loginsight status`

                   

                  Thanks!

                  • 6. Re: Can't log in with http or https://loginsight/ip
                    DTMushroom Novice

                    I'm running 'service loginsight start',but the problem releted exists.And I'm running 'service loginsight restart' hint ‘Log Insight is not running because there is no lock ’,I don't understand.

                     

                    Thanks!

                    • 7. Re: Can't log in with http or https://loginsight/ip
                      SIsraelyan Novice
                      VMware Employees

                      The lock is created when the service is running, and there is no lock if the service is down.

                      It is not the lock that's causeing the LI to fail booting.

                      • 8. Re: Can't log in with http or https://loginsight/ip
                        SIsraelyan Novice
                        VMware Employees

                        There is a way to reset that node as it it were just deployed - would you like to reset that node ?

                        Note that if you reset the node, you will lose any data that's been ingested before

                        • 9. Re: Can't log in with http or https://loginsight/ip
                          DTMushroom Novice

                          OK,what can I do for it reset that node?And friend ,can you tell me some command for loginsight server?I was not fond in the vmware web.

                           

                          Thanks!

                          • 10. Re: Can't log in with http or https://loginsight/ip
                            SIsraelyan Novice
                            VMware Employees

                            Hello,

                             

                            If you reset your master node, you will lose the repository. If that;s OK with you, you could simply delete that node (the VM) and re-deploy it.

                            Will that work for you?

                            • 11. Re: Can't log in with http or https://loginsight/ip
                              DTMushroom Novice

                              Hello!

                                   If I delete all nodes,will there be any infomation left on vcenter?

                              Thanks!

                              • 12. Re: Can't log in with http or https://loginsight/ip
                                SIsraelyan Novice
                                VMware Employees

                                Hello!

                                 

                                There are two ways that you can delete a VM from vCenter:

                                1. you power off the VM and then "Remove from Inventory" -> this will *** NOT remove the VM files from disk

                                2. you power off the VM and then "Delete from Disk" -> this WILL remove all VM files

                                I have attached a screenshot for you

                                • 13. Re: Can't log in with http or https://loginsight/ip
                                  DTMushroom Novice

                                  I know these two methods, I mean loginsight not like VDP need to be extended or canceled elsewhere?

                                  Thanks!

                                  • 14. Re: Can't log in with http or https://loginsight/ip
                                    SIsraelyan Novice
                                    VMware Employees

                                    Hello,

                                     

                                    If you are sure there are no references to your LI, you can safely power off and delete it.

                                    If you have references, i.e. sources that send data to LI, then you should re-configure them.

                                    Sources:

                                    --- vSphere integration

                                    --- ESX integration

                                    --- Log Insight agents sending data to your LI

                                     

                                    However, since your LI is actually down, then  would recommend simply deleting the existing one and re-deploying LI.

                                    If your new LI gets the same network config, then you won;t need to do any reconfiguration.

                                     

                                    Hope this answered your question

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