Hi,
I encounter an issue updating Vcenter 5.5 to 6.5.
I'm using the vcsa-ui-installer.
At the end of the step 1, the vcenter installer get stuck on "RPM installation..." then following message appears after several minutes:
A problem occurred during RPM installation: Timeout
Installer log files are located at C:\Users\sgenesta\AppData\Local\Temp\vcsaUiInstaller
Found lot of things about this issue but nothing works.
It's not a DNS issue because I've created the dns entry which match with the temporary IP
There is no failover mechanism so the issue is not due to an automatic migration of the appliance to another ESX.
Log file:
2017-11-15T18:27:46.238Z - debug: [551]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2017-11-15T18:27:56.623Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2017-11-15T18:27:56.624Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2017-11-15T18:27:56.624Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
And I don't understand why because in previous step all the credentials are checked and I can't go further in one of them is wrong.
Thanks for your help.
Seb.
