4 Replies Latest reply on Nov 16, 2017 6:19 PM by ratacorbo

ESXI 6.5.0 Hangup without purple screen and no image

ratacorbo Nov 15, 2017 7:00 PM

I have a problem with esxi some times works for a lot of time but some often, hangs all server with no image, I don't know what is the problem, happens with others versions of esxi too. May be a disk driver controller problem?

Happens to me with a dell t710 server too

There is a way to reboot the server if is a hard crash like that???

Thnks

1. Re: ESXI 6.5.0 Hangup without purple screen and no image

daphnissov Nov 15, 2017 7:36 PM (in response to ratacorbo)

What hardware or server model are you running with ESXi? And by the way, the T710 is not supported to run ESXi 6.5.
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2. Re: ESXI 6.5.0 Hangup without purple screen and no image

TARIGX Nov 15, 2017 10:01 PM (in response to ratacorbo)

Refer to the below link and find out whether your server is compatible to run ESXI 6.5 or not, i think it might be a compatibility issue.
VMware Compatibility Guide - System Search
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3. Re: ESXI 6.5.0 Hangup without purple screen and no image

jatinjsk Nov 16, 2017 2:07 AM (in response to ratacorbo)

is it an issue with your iLO not showing anything on the screen or you are saying that it gets hung up and does not respond to ping responses. ?
I faced above issue where iLO got hung up and did not showed anything on the remote console. But in that case i was able to ping and connect to the esxi.

If this is the same issue then update the iLO firmware/Driver version with latest
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4. Re: ESXI 6.5.0 Hangup without purple screen and no image

ratacorbo Nov 16, 2017 6:19 PM (in response to ratacorbo)

I think may be the hardware but is strange that for month works fine after the crash, may be a input output disk error, don't know, i can't see nothing because when hungs the screen are off,
I don't know if is a ilo error.
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