VMware {code} Community
jcarlos2310
Contributor
Contributor

'vCenter Converter' fails to install with 'Error 29142: Could not start service Vstor2 MntApi 2.0 Driver (shared)'

Hi,

Trying to install 'vCenter Converter', the installer fails with this error:
    - Error ->        "Error 29142: Could not start service Vstor2 MntApi 2.0 Driver (shared)"
    - Event Viewer ->     "The Vstor2 MntApi 2.0 Driver (shared) service failed to start due to the following error: A device attached to the system is not functioning"

Environment is:
    - Physical Machine: HP Compaq nw8440 ( laptop )
    - Operating System: Windows XP Professional SP3
    - Run 'vCenter Converter' installer using 'Administrator' account

There is nothing attached to the laptop when I try to install 'vCenter Converter'

I tried:
    - Several versions of 'vCenter Converter' from 4.3.0 to 5.5.3 ( all of them supporting installation in Windows XP ) -> Same error
    - Uninstall / Reinstall USB ports ( USB Root Hub ) in the Physical Machine -> Same error
    - Restart several times the Physical Machine -> Same error

Attached is the log file the installer generated ( invoking the installer: VMware-converter-all-5.5.0-292238.exe /v"/l*v VMwareInstall.log" ) -> Search for: '29142'

Any idea?

Thanks

Reply
0 Kudos
1 Reply
jcarlos2310
Contributor
Contributor

Update:

I tried with 'vCenter Converter v.4.0.1', that is a portable application ( it doesn't require installation ).
The cloning process started correctly but stopped at 95% with a error.
Attached goes log files for this execution

Reply
0 Kudos