Hi,
I have a problem on connecting to a vdi via VMWare Horizon Client. When I try to display my desktop monitor, the popup remains in a "Connecting" status, and even some time is spending in order to wait the connection, nothing appears.
The connection to the same machine, instead, correctly works from another pc.
I try to unistall and reinstall VMWare but nothing change. I don't know how to do, it will be so urgent for me to connect to this machine from my pc, please can you help me ?
I write some data that maybe can help you, but please ask me if you need more information.
SO: Windows 7 Professional x64
VMWare Horizon Client version: 4.6.1 build-6748947
This is a VMWare log (some personal data has been hidden with XXXXX):
2017-10-28 11:42:54.384+01:00 INFO (1BAC) [libcdk] Log for vmware-view.exe pid=6444 version=4.6.1-6748947
2017-10-28 11:42:54.384+01:00 INFO (1BAC) [WinCDK] OpenLog : Log for VMware Horizon Client, version=4.6.1 build-6748947.
2017-10-28 11:42:54.384+01:00 INFO (1BAC) [WinCDK] AppMain::Run : View client is running in non-FIPS mode.
2017-10-28 11:42:54.400+01:00 INFO (1BAC) [WinCDK] namedPipe::CreatePidFile : Pid file path C:\Users\XXXXX\AppData\Roaming\VMware\VMware Horizon View Client\pid_6444-8193914183.
2017-10-28 11:42:54.400+01:00 INFO (1BAC) [WinCDK] utils::CreateWorkerThread : Waiting for worker thread[0] becoming ready.
2017-10-28 11:42:54.400+01:00 INFO (1BAC) [WinCDK] utils::CreateWorkerThread : The worker thread[0] is created successfully.
2017-10-28 11:42:54.400+01:00 INFO (1BAC) [WinCDK] utils::CreateWorkerThread : Waiting for worker thread[2] becoming ready.
2017-10-28 11:42:54.415+01:00 INFO (1BAC) [WinCDK] utils::CreateWorkerThread : The worker thread[2] is created successfully.
2017-10-28 11:42:54.415+01:00 ERROR (1BAC) [WinCDK] utils::ParseServerUrl : Unexpectedly unable to parse URL ''.
2017-10-28 11:42:54.420+01:00 INFO (1BAC) [WinCDK] RebrandingPref::CheckRebranding : There is no rebranding cert file, so rebranding is off.
2017-10-28 11:42:54.420+01:00 INFO (1BAC) [WinCDK] CliUriPref::InitializeFromCLI : Command string from console: "C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view.exe" "vmware-view://XXXXXserverXXXXX:443/cn%3Dpersonal-desktops,ou%3Dapplications,dc%3Dvdi,dc%3Dvmware,dc%3Dint?SAMLart=AAQAAGmfsAMC5lCwFHQ7u6LsyWr%2B%2BmQJ7Lt7UvxK/UPSTCmGkM3LJx%2BlwTg%3D&horizonId=86bd4caa-2d32-4d88-8365-916362d53f28&useExisting=false&spID=651efde9-03e8-41c8-9866-15e95bc6dee7"
2017-10-28 11:42:54.420+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXXX'.
2017-10-28 11:42:54.420+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXXX'.
2017-10-28 11:42:54.425+01:00 INFO (1BAC) [WinCDK] CliUriRequestMgr::AddPendingRequest : Adding pending request for 'cn=personal-desktops,ou=applications,dc=vdi,dc=vmware,dc=int'.
2017-10-28 11:42:54.425+01:00 INFO (1BAC) [WinCDK] CliUriRequestMgr::SetCurrentRequest : Current request is NULL.
2017-10-28 11:42:54.425+01:00 INFO (1BAC) [WinCDK] CliUriRequestMgr::SetCurrentRequest : request is: cn=personal-desktops,ou=applications,dc=vdi,dc=vmware,dc=int, state is 0.
2017-10-28 11:42:54.425+01:00 INFO (1BAC) [WinCDK] CliUriRequestMgr::SetCurrentRequest : Updating Current request is: cn=personal-desktops,ou=applications,dc=vdi,dc=vmware,dc=int, state is 0.
2017-10-28 11:42:54.498+01:00 INFO (1BAC) [WinCDK] PartnerAppMgr::ServiceInstall : There are currently 0 active controller queue(s).
2017-10-28 11:42:54.498+01:00 INFO (1BAC) [WinCDK] utils::GetCurrentLangId : Language id '0x0409' used by the OS.
2017-10-28 11:42:54.530+01:00 INFO (1BAC) [libcdk] CdkUtil_SetIpProtocolUsage: setting IPv4 as the addressing mode.
2017-10-28 11:42:54.530+01:00 INFO (1BAC) [libcdk] Using the WSAPoll() API Implementation for polling sockets.
2017-10-28 11:42:54.639+01:00 INFO (1BAC) [libcdk] Using libcurl/7.54.1 OpenSSL/1.0.2l zlib/1.2.8 c-ares/1.13.0 WinIDN
2017-10-28 11:42:54.670+01:00 INFO (1BAC) [libcdk] Set local language as en-us.
2017-10-28 11:42:54.764+01:00 INFO (1BAC) [libcdk] Icon cache root dir will be: C:\Users\XXXXX\AppData\Local\VMware\VMware Horizon View Client\Icon Cache\.
2017-10-28 11:42:54.842+01:00 INFO (1BAC) [libcdk] App cache root dir will be: C:\Users\XXXXX\AppData\Local\VMware\VMware Horizon View Client\App Cache\.
2017-10-28 11:42:54.842+01:00 INFO (1BAC) [WinCDK] CliUriPref::GetAnonymousLoginEnabled : Disabling Unauthenticated Access because SAML authentication was requested.
2017-10-28 11:42:55.016+01:00 INFO (1BAC) [WinCDK] UdpProxyLogger : UDPProxy_Initialize: UDP proxy listening on local port 56703...
2017-10-28 11:42:55.171+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXXX'.
2017-10-28 11:42:55.171+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXX'.
2017-10-28 11:42:55.174+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXX'.
2017-10-28 11:42:55.174+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXX'.
2017-10-28 11:42:55.262+01:00 INFO (1BAC) [WinCDK] ServerSelectorDlg::OnInitDialog : [User] Enter Init.
2017-10-28 11:42:55.295+01:00 INFO (1BAC) [WinCDK] ServerSelectorDlg::OnInitDialog : [User] Exit Init.
2017-10-28 11:42:55.295+01:00 INFO (1BAC) [WinCDK] SmallWindow::OnInitDialog : [User] Enter SmallWindow.
2017-10-28 11:42:55.298+01:00 INFO (1BAC) [WinCDK] SmallWindow::OnInitDialog : [User] Exit SmallWindow.
2017-10-28 11:42:55.298+01:00 INFO (1BAC) [WinCDK] BaseAppWindowController::EnterWindowState : Valid transition from state 'Uninitialized' to state 'Disconnected'.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] CliUriPref::GetAnonymousLoginEnabled : Disabling Unauthenticated Access because SAML authentication was requested.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXX'.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] Services::LogOffServer : [User] Enter Services::LogOffServer.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] Services::LogOffServer : [User] Exit Services::LogOffServer.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] utils::ParseServerUrl : User provided non-https URL 'XXXXXserverXXXX'.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] CliUriPref::GetAnonymousLoginEnabled : Disabling Unauthenticated Access because SAML authentication was requested.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] BaseAppWindowController::EnterWindowState : Valid transition from state 'Disconnected' to state 'Connecting'.
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] GifDecoder::ParseLogicalScreenDescriptor : GIF logical screen descriptor:
Logical Screen dimensions = 60 x 60
Global color table flag = 1
Color depth = 8
Sort flag = 0
Size of Global Color Table = 6
Background color index = 0
Pixel aspect ratio = 0
Background color = 4F4D45
2017-10-28 11:42:55.313+01:00 INFO (1BAC) [WinCDK] GifDecoder::CalculateFrameCount : Frame count = 15
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] NotificationAreaManager::ShowIcon : Create notify icon in the notification area succeed.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] NotificationAreaManager::ShowIcon : Set version for the notify icon succeed.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] utils::CreateWorkerThread : Waiting for worker thread[1] becoming ready.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] utils::CreateWorkerThread : The worker thread[1] is created successfully.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] UpdateMgrCDS::AddObserver : New observer (0022F4A0) is added.
2017-10-28 11:42:55.376+01:00 INFO (0688) [WinCDK] UpdateMgrCDS::CdsLogCallback : Initializing a CDS updater client 1.0 for product viewcrt-windows, version 4.6.1 (workspace C:\Users\XXXXX\AppData\Local\Temp)
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] SmallWindow::OnWindowStateChanged : [User] Enter OnWindowStateChanged.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] SmallWindow::OnWindowStateChanged : [User] Exit OnWindowStateChanged.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [libcdk] TaskCombiner: CdkGetLaunchItemsTask(TODO) added, group task num:1, total task num:1.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] SmallWindow::OnWindowStateChanged : [User] Enter OnWindowStateChanged.
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] GifDecoder::ParseLogicalScreenDescriptor : GIF logical screen descriptor:
Logical Screen dimensions = 60 x 60
Global color table flag = 1
Color depth = 8
Sort flag = 0
Size of Global Color Table = 6
Background color index = 0
Pixel aspect ratio = 0
Background color = 4F4D45
2017-10-28 11:42:55.376+01:00 INFO (1BAC) [WinCDK] GifDecoder::CalculateFrameCount : Frame count = 15
2017-10-28 11:42:55.391+01:00 INFO (0688) [WinCDK] utils::GetCurrentLangId : Language id '0x0409' used by the OS.
2017-10-28 11:42:55.423+01:00 INFO (1BAC) [WinCDK] SmallWindow::OnWindowStateChanged : [User] Exit OnWindowStateChanged.
2017-10-28 11:42:55.423+01:00 INFO (1BAC) [libcdk] TaskCombiner: CdkGetUserGlobalPreferencesTask(TODO) added, group task num:2, total task num:2.
2017-10-28 11:42:55.960+01:00 INFO (1BAC) [libcdk] TaskCombiner: CdkGetTunnelConnectionTask(TODO) added, group task num:3, total task num:3.
2017-10-28 11:42:55.960+01:00 INFO (1BAC) [libcdk] TaskCombiner: Group Tasks(3):CdkGetLaunchItemsTask(TODO),CdkGetUserGlobalPreferencesTask(TODO),CdkGetTunnelConnectionTask(TODO),
2017-10-28 11:42:55.963+01:00 INFO (1BAC) [libcdk] TaskCombiner: CdkGetConfigurationTask(TODO) added, group task num:1, total task num:4.
2017-10-28 11:42:55.963+01:00 INFO (1BAC) [libcdk] TaskCombiner: CdkSetLocaleTask(TODO) added, group task num:2, total task num:5.
2017-10-28 11:42:55.963+01:00 INFO (1BAC) [libcdk] TaskCombiner: Group Tasks(2):CdkGetConfigurationTask(TODO),CdkSetLocaleTask(TODO),
