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    Windows 10 v1607 VDI vm3dmp.sys BSOD

    Phylum Novice

      Yesterday I was suddenly disconnected from my Windows 10 v1607 VDI and when reconnecting was just seeing a black screen.

      After about 1-2 minutes or so I was able to reconnect & noticed it had rebooted prompting me to check Event Log for gems:

       

      The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0xffffe0fe07a00000, 0x0000000000000002, 0x0000000000000000, 0xfffff80ee2d55760). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: bf05cd81-5e7d-4190-93af-dab35bee3049.

       

      The MEMORY.DMP suggests vm3dmp.sys was the faulting module (process: VMBlastW.exe).

       

      Thought's on how best troubleshoot this further?

       

      Environment:

      • ESXi 6.5.0, 4564106
      • Horizon View 7.2.0 build-5735293
      • VM: Windows 10 v1607 without GPU attached (2 vCPUs, 12GB)
      • Using Blast
      • USB auto connect enabled
      • Dual monitor setup with display scaling enabled
      • No writable volumes; No AppVolumes

       

      The full details of the analysis are in the file attached to avoid 4 screens of text; happy to paste text if requested.

       

      Te computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0xffffe0fe07a00000, 0x0000000000000002, 0x0000000000000000, 0xfffff80ee2d55760). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: bf05cd81-5e7d-4190-93af-dab35bee3049.

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