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drgreen5241
Contributor
Contributor

New Note8 and keep getting the console has been disconnected alert on vSphere Mobile Watchlist app.

I just recently got a new Note8. With the vSphere Mobile Watchlist app I can view my hosts, vms, everything. However when I go to attempt to launch the console I keep getting the alert. "The console has been disconnected. Close this window and re-launch the console to reconnect."

I know it is not the ports because I had an iphone 6s plus and that was working fine to connect and view the console when I traded it in day before yesterday. Then I had my colleague with his iphone 6 plus test it with his this morning and it launched the consoles fine. I am out of options is this an issue in the android version or is there something I am overlooking?

It is not the end of the world because I still have my laptop, but it is nice when I am called out at 2 in the morning to just rollover, login to the vms,  and reset an application then go back to sleep.

We are using vcenter - vsphere client v5.5 for desktop.

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parmarr
VMware Employee
VMware Employee

Try restarting the VM or try vmotion to another host

Sincerely, Rahul Parmar VMware Support Moderator
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smartkao
Contributor
Contributor

still the same

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