VMware Workspace ONE Community
Natico
Contributor
Contributor

Having issues login in using admin account to workspace portal

Hello friends,

yesterday after doing few changes on my IDT console and syncing different domain for a test I got locked

probably.

i didn't changed the admin password but now when i chose system domain and type admin for user and the regular password it says user name and password not correct.

i managed to login into the appliance configurator

and i have the root password.

is it reversible ? can I reset local portal admin password?

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kevinbagnaschi
Contributor
Contributor

RaviChayanam​ Do you remember helping us resolve this same issue while you were on site a few weeks ago?

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rleupen
Contributor
Contributor

You could try

https://IDM.contoso.com/SAAS/login/0

ti forces the use of the local userdatabase.

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Natico
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Contributor

This method didn't work.

after enabling KCD on the second IDP system local access was denied.

unfortunately, we redeployed the OVA

Thanks anyway.

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