VMtools start -> Eventlog Error SideBySide 33 (vmtray.dll, dndcp.dll)

[nn23]

Hello,

as soon as the VMWare Tools.exe starts (when a user logs on), 2 SideBySide errors appear in the eventlog.

I can reproduce that, by killing and opening the vmtools.exe.

The events occur every time, the VMWare Tools.exe starts in the user context.

- Windows Server 2016, standard vmware settings

- Latest VMW-Tools (10.1.7)

- Clean & fresh Windows Installation (/w notepad++, IBM Client, VC Runtimes)

Seems like a missing VC Runtime dll or something, but I don't get this error on our other WS2016 servers.

Tryed so far:

- De-/ReInstall VC 2005 - 2015 / x86 + x64

- De-/ReInstall VMWare Tools

- Changing/deleting some Reg Keys (google said that)

But nothing helped so far. Any Idea how I can fix that?

Cheers

Alex

Protokollname: Application

Quelle:        SideBySide

Datum:         06.07.2017 09:49:29

Ereignis-ID:   33

Aufgabenkategorie:Keine

Ebene:         Fehler

Schlüsselwörter:Klassisch

Benutzer:      Nicht zutreffend

Beschreibung:

Fehler beim Generieren des Aktivierungskontextes für "C:\Program Files\VMware\VMware Tools\plugins\vmusr\dndcp.dll". Die abhängige Assemblierung "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.4148"" konnte nicht gefunden werden. Verwenden Sie für eine detaillierte Diagnose das Programm "sxstrace.exe".

Ereignis-XML:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="SideBySide" />

    <EventID Qualifiers="49409">33</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2017-07-06T07:49:29.421658600Z" />

    <EventRecordID>1442</EventRecordID>

    <Channel>Application</Channel>

    <Security />

  </System>

  <EventData>

    <Data>Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.4148"</Data>

    <Data>C:\Program Files\VMware\VMware Tools\plugins\vmusr\dndcp.dll</Data>

  </EventData>

</Event>

[vijayrana968]

Take a look on this. https://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwi7_pnMsf...

[nn23 · Accepted solution]

Hi,

thanks for your answer!

I already downloaded and installed the original VC*.exe files, but sadly this didn't help.

One thing I noticed:

If I install VMWTools 10.0.9 first, and then upgrade to 10.1.7 the error doesn't appear.

Still testing though.

€: Double checking, I see we use the 10.0.9 VMWare Tools Setup.exe / and the 10.1.7 VMWare Tools Setup.msi

I'll replace the VMWTools.msi wih the *.exe and report back.

€: Using the VMWareToolsSetup.exe instead VMwareTools64.msi solved the problem!

[vijayrana968]

Thanks for infornation, many user facing tools issue in server 2016. will check it in this way to reproduce the issue.