1 Reply Latest reply on Jul 4, 2017 2:32 AM by kbhushan05

    REST call error VRASNRequestUtil.getTemplateViaRest

    draymond10 Enthusiast

      REST call error found inside VRASNRequestUtil.getTemplateViaRest: Method failed: (/catalog-service/api/consumer/entitledCatalogItems/530be3f8-1d41-4584-8e22-e181d14fcc3b/requests/template) with code: 401 - Invalid username/password combo


      seems to be missing a userToken; DEBUG code prior to the REST call:

      DEBUG >> getTemplateViaRest userToken is


      This is the 2nd occurrence where a request would fail because it couldn't return the Catalog Item Template due to authentication.  Last week this self-healed itself.  I was receiving failures all morning; in the afternoon it worked as expected.