4 Replies Latest reply on Jun 7, 2017 11:54 PM by kbhushan05

    Installing the ITSM 2.0 plugin wiped my configuration in SNOW

    rstoker13 Enthusiast
    VMware Employees

      We recently upgraded to vRA 7.3 in our Dev environment where we are testing the ITSM plugin. After upgrading vRA, we moved on to the 2.0 version of the plugin. However, upon installation, all configuration data for the plugin was lost. I am attempting to reconfigure, but it is not able to complete the OAUTH registration this time around. Is this loss of configuration expected during an upgrade?