11 Replies Latest reply on May 18, 2017 5:42 AM by rstoker13

    Dropdown options causing SNOW request to not be sent to vRA

    rstoker13 Enthusiast
    VMware Employees

      We have added 2 additional text dropdowns to our vRA blueprint. These dropdowns work perfectly when the catalog item is requested through vRA. SNOW will sync the dropdowns and allow selection, but submitting the request never makes it to vRA. I have tried each of the new dropdowns independently without success. If they are both removed, the request works correctly. If one or both are added back, it doesn't make it through again. I have attempted to review the SNOW logs, but unfortunately I do not have a great deal of familiarity with that product. I have included a few screencaps below. Please let me know if you need additional information.

       

      Dialog from SNOW:

       

      Dialog from vRA: