2 Replies Latest reply on May 31, 2017 7:39 AM by rahulgarg

    View Planner Services failed in Desktop Agent

    asynchronous Lurker

      Having a hard time to get View Planner services up and running on the Desktop.

       

      The Desktop is a Windows7 box.

       

      I downloaded the ViewPlanner Agent for Desktop from controller VM and ran the "Viewplanner_agent_for_Desktop" file.

      Made sure prerequisites were met before running the executable.

      The setup goes through installing a bunch of utilities, however in the end "View planner services start" shows up as failed an highlighted in red.

      Most frustrating part is there is no log file generated under C:\viewplanner-agent-installer.log. I have no clue whats going wrong.