Build 3 Node Vmware IDM 2.8 Cluster. Now can not sync with AD

[rene_iti]

AD sync was working when it was just a one node system.   Now it fails wit the following error:

Failed to complete sync due to a problem with the service. Exception Info:

JSONObject["etag"] not found.

"

Hello Rene,

Directory sync for directory cencol.ca on tenant PRCLASSAPPS01 has failed.

Please log in to the VMware Identity Manager admin console to check your

directory settings. You can view your directories in the Identity & Access

Management > Directories tab.

Last failed sync time: Wed Apr 26 15:59:52 UTC 2017

Sync failure reason: Failed to complete sync due to a problem with the
service. Exception Info: JSONObject["etag"] not
found.

Thanks

Identity Manager Service

"

Totally lost on what this could be

Help!

Rene

[rene_iti]

So after 3 months, dozens on calls with engineering the issue was found.  It was not with IDM but with the load balancer.   We had gzip enabled on the Nginx context and that was the cause.   Everything worked once we disabled that option.

Rene