VMware Cloud Community
trogne
Enthusiast
Enthusiast

how to update to vcsa 6.5 b

I'd like to update to vcsa 6.5 b, but I find no instructions for that.

I'm currently using vcsa 6.5.

If I go to the web Appliance Manager, and click "Check updates" - "Check repository", I get "Update Status - ".

Where can I have the detailed steps to update vcsa from 6.5 to 6.5 b ?

I also cannot download "VMware vCenter Server Appliance Update Bundle" (for 6.5 b).  I get "You either are not entitled or do not have permissions to download this product.". But I'm still in my evaluation period. Why ?

0 Kudos
9 Replies
rshell
Enthusiast
Enthusiast

Trogne,

If you cannot pull updates from the repository, you can also download the patch manually and update from the ISO/CDROM. You would need to download the ISO image, attach the ISO image to the CD/DVD drive of the appliance, check for available patches in the ISO image, and install the patches. Here are some instructions on the process as well as VMware documentation.

0 Kudos
trogne
Enthusiast
Enthusiast

It says "you must attach the ISO image to the CD/DVD drive of the vCenter Server Appliance. You can configure the ISO image as a datastore ISO file for the CD/DVD drive of the appliance by using the vSphere Web Client. See vSphere Virtual Machine Administration."

The update is not an ISO, it's a ".zip" with 2 folders : manifest and package-pool.

I've put the ".zip" on the cdrom, and doing "check updates" "check cd-rom", it still says "stage failed".

I also add the ".zip" to a local web server folder (http://localhost/...), still "stage failed".

0 Kudos
rshell
Enthusiast
Enthusiast

Are you downloading the patch from: https://my.vmware.com/group/vmware/patch?

0 Kudos
trogne
Enthusiast
Enthusiast

No, but it's the same patch, and it doesn't work. I've extracted the content to the local web folder, and doing "check updates" leads to "stage failed".

I cannot download the patch from "myvmware", I get " You either are not entitled or do not have permissions to download this product.Check with your My VMware Super User, Procurement Contact or Administrator.If you recently purchased this product through VMware Store or through a third-party, try downloading later."

Why?   I'm still on my evaluation period.

Here : https://my.vmware.com/group/vmware/downloads

Under "My products", it says "We are not able to process your request at this time. Try again later."

Something wrong?

0 Kudos
rshell
Enthusiast
Enthusiast

My apologies! I missed that in your first post. As I understand, if you don't have an active license for the product, you will receive those entitlement errors you are getting.

0 Kudos
trogne
Enthusiast
Enthusiast

In my vcsa, it says I have a valid license for "VMware vCenter Server 6 Standard".

So now, how can I update it to 6.5 b ?

How can I download the 6.5 b update from my.vmware ?    Cause I can't now even if I have a valid license .

Should I add the license key to "Product Registration" ?    Cause there it says it's not a valid license.

0 Kudos
trogne
Enthusiast
Enthusiast

Anyone can help for me to update ?

0 Kudos
Ricktamu
Contributor
Contributor

I had the same issue. This is what I did to resolve it. My vcenter was on RFC1918 and was use NAT.  We use a proxy server.  The Proxy server was set in the client(5480).  After looking at  `/etc/sysconfig/proxy`  it was missing the https_proxy info. So it was only proxying http traffic, where the updater was trying to get `https://vapp-updates.vmware.com/vai-catalog/valm/vmw/8d167796-34d5-4899-be0a-6daade4005a3/6.5.0.1400...`, an HTTPS site. Changed it to proxy https as well as http and the update by repo service was able to work now. Hopefully this fixed your issues.