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    VCSA 6.5 - overall health Status unknown

    roland.geiser Enthusiast

      Hello community

       

      When I check the summary tab in the webgui of my VCSA 6.5 then under overall health it says unknown. Under Health Messages "unable to get information on available updates" is reported:

      2017-03-29 12_46_38-VMware Appliance Management.png

       

      When I switch to the Update Section in the Navigator and check the repository for updates, it says that all updates are already installed:

       

      2017-03-29 12_55_54-VMware Appliance Management.png

       

      Also by checking the health via API it says "health; gray". The update settings are all left to their default settings.

       

      Command> com.vmware.appliance.version1.system.update.get
      Config:
         Currenturl: https://vapp-updates.vmware.com/vai-catalog/valm/vmw/8d167796-34d5-4899-be0a-6daade4005a3/6.5.0.5300.latest/
         Latestupdatequerytime: 2017-03-26T00:00:02 CET
         Latestupdateinstalltime: 2017-03-20:11:25:52
         Defaulturl: https://vapp-updates.vmware.com/vai-catalog/valm/vmw/8d167796-34d5-4899-be0a-6daade4005a3/6.5.0.5300.latest/
         Username: ''
         Checkupdates: enabled
         Time: 00:00:00
         Password: ''
         Day: Sunday
      
      
      Command> com.vmware.appliance.version1.resources.system.health.get
      Health: gray
      

       

       

      Does anybody have the same issue? How can the status unknown be resolved? Are there any logs in the VCSA that can be checked?

       

       

       

       

      Best regards

      Roland

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