GuestScript Manager throwing error

[CalmCloud]

Hi All,

GuestScript Manager is throwing "Unknown error. The error handler passed the following output: A general system error occurred: vix error codes = (3016, 0).". It is executing a powershell script. It works in one environment. Not sure why it has issues in this environment.

Any help appreciated.

[iiliev]

Hi,

According to this page - https://www.vmware.com/support/developer/vix-api/vix17_reference/errors/errors.html  - VIX error number 3016 means VIX_E_TOOLS_NOT_RUNNING

Are VMware Tools running on the guest machine?

[CalmCloud]

vmware tools was running. It starts executing and goes on for some time and then guest manager starts throwing the exception. This did not happen in another environment. I will submit another request and watch it to make sure vmware tools is running.