0 Replies Latest reply on Mar 15, 2017 11:39 AM by jstander

    vRealize Business for Cloud - Public Cloud (Azure) expenses not loading

    jstander Novice

      Current version:

      7.2.0.7586 Build 4635843

       

      My vRB is integrated with my vRA Enterprise environment.

      I successfully added my non-EA Azure Public account and under system status Microsoft Azure data collection show successful.

      When I select Expenses -> Public Cloud (Azure) it just hangs there with loading sign and circle spinning.

       

      Anyone else run into this problem before?

       

      log files from itfm-server.log

       

       

      2017-03-08 14:36:21.011 WARN  [Thread-13] c.v.i.c.p.a.c.AzureHttpUtils - Unable to fetch data from: https://login.windows.net/common

      2017-03-08 14:36:21.218 ERROR [Thread-13] c.v.i.c.p.a.c.AzureHttpUtils - Microsoft Azure returned the following response: HTTP/1.1 400 Bad Request, while making HTTP request: GET https://management.azure.com

      2017-03-08 14:36:21.218 WARN  [Thread-13] c.v.i.c.p.a.c.AzureHttpUtils -

      2017-03-08 14:36:21.218 INFO  [Thread-13] c.v.i.c.p.a.c.AzureHttpUtils - Connections to Azure servers successfully established. Proceeding with data collection.

      2017-03-08 14:36:21.614 INFO  [pool-12-thread-1] c.m.a.a.UserDiscoveryRequest - [Correlation ID: null] Sent (null) Correlation Id is not same as received (null).

      2017-03-08 14:36:21.620 INFO  [pool-12-thread-1] c.m.a.a.AuthenticationAuthority - [Correlation ID: 0d6a443e-9e6d-4bc7-9099-34fd9365c41f] Instance discovery was successful

      2017-03-08 14:36:22.948 INFO  [SystemSync] c.v.i.c.c.s.j.SystemSynchronizationManager - Sync task 'Storage DS and Hardware Sync (SRM)' done, took 00:00:03.641

      2017-03-08 14:36:23.805 INFO  [Thread-13] c.v.i.c.p.a.c.AzureCostCollectionJob - Completed: Azure data collection and persistence until 2017-3 for account: MS Azure

      2017-03-08 14:36:23.813 INFO  [Thread-13] c.v.i.c.c.u.c.s.JobManager - Job AZURE_DATA_COLLECTION completed in 3.493 s.

       

      I am seeing the following error but not sure if this is related. (all my statuses are green and shows successful runs)

       

       

      2017-03-15 18:31:13.667 INFO  [Thread-420] c.v.i.c.p.a.c.AzureHttpUtils - Connections to Azure servers successfully established. Proceeding with data collection.

      2017-03-15 18:31:13.752 INFO  [pool-31-thread-1] c.m.a.a.UserDiscoveryRequest - [Correlation ID: null] Sent (null) Correlation Id is not same as received (null).

      2017-03-15 18:31:13.752 INFO  [pool-31-thread-1] c.m.a.a.AuthenticationAuthority - [Correlation ID: a03c3c5d-cbc4-4f20-9bfe-69d07ab40fa3] Instance discovery was successful

      2017-03-15 18:31:14.135 INFO  [Thread-420] c.v.i.c.p.a.c.AzureCostCollectionJob - Completed: Azure data collection and persistence until 2017-1 for account: vRBandAzure

      2017-03-15 18:31:14.136 INFO  [Thread-420] c.v.i.c.p.a.c.AzureContext - Trying to access Microsoft Azure service for non-EA account with registered credentials.

      2017-03-15 18:31:14.136 INFO  [Thread-420] c.v.i.c.p.a.c.AzureHttpUtils - Testing connection to Azure servers.

      2017-03-15 18:31:14.425 WARN  [Thread-420] c.v.i.c.p.a.c.AzureHttpUtils - Unable to fetch data from: https://login.windows.net/common

      2017-03-15 18:31:14.570 ERROR [Thread-420] c.v.i.c.p.a.c.AzureHttpUtils - Microsoft Azure returned the following response: HTTP/1.1 400 Bad Request, while making HTTP request: GET https://management.azure.com

      2017-03-15 18:31:14.570 WARN  [Thread-420] c.v.i.c.p.a.c.AzureHttpUtils -