1 Reply Latest reply on Mar 12, 2017 6:57 AM by yochanan

    Waiting for the prefixes map to be fetched from View server. && Get-Pool not working

    yoyo2007 Lurker

      hi.

      I am trying to config View planner on Passive mode.

      in the log i get Waiting for the prefixes map to be fetched from View server.

       

      i check my View server and the command Get-Pool not working

      1.PNG

      there is 3 desktop pool

      2.PNG

       

       

      other view PowerCLI command works.

      3.PNG

       

      there is a way to fix the view powercli?

      i try to install view replica - but the powershell snap-in not working on this server.

       

      or there is a way to use view planner without the Get-Pool command?

       

       

      thank you.

        • 1. Re: Waiting for the prefixes map to be fetched from View server. && Get-Pool not working
          yochanan Lurker

          i also install the horizon view connection manager from scratch and  i get the same error

           

           

          viewplanner.log

           

          2017-03-12 15:41:18,563 DEBUGView Planner instance: Version - 3.6.0.0 Build 3657232
          2017-03-12 15:41:18,563 DEBUGView Planner is running in Flexible mode
          2017-03-12 15:41:18,563 DEBUGCreating an instance of View Interface.
          2017-03-12 15:41:18,565 INFO Starting the Twisted server on the appliance.
          2017-03-12 15:41:18,565 DEBUGCreating an instance of Appliance Interface.
          2017-03-12 15:41:18,566 INFO Starting the Web interface on the appliance.
          2017-03-12 15:41:18,566 DEBUGCreating an instance of Web Interface.
          2017-03-12 15:41:19,289 DEBUGReturning the current status: -1 with message Initial state
          2017-03-12 15:42:10,009 INFO ============================================================
          2017-03-12 15:42:10,010 INFO    Executing the run profile from the database: vTest8
          2017-03-12 15:42:10,010 INFO ============================================================
          2017-03-12 15:42:10,010 INFO Running query: SELECT distinct * from runprofile where name = "vTest8"
          2017-03-12 15:42:10,015 INFO Running query: SELECT distinct grp_FK from runpivot where run_FK = 14
          2017-03-12 15:42:10,016 INFO Running query: SELECT * from ADgroupprofile where grp_id = 8
          2017-03-12 15:42:10,016 DEBUGRunning profile vTest8 with parameters: {'deskprefix': 'lab', 'rampuptime': 62L, 'run_id': 14L, 'extrainfo': None, 'numofvms': 1L, 'mode': 1L, 'adgroups': [{'schedlist': None, 'protocol': 2L, 'name': 'vTest', 'wrk_FK': 'test1', 'poolname': '', 'grp_id': 8L, 'extrainfo': None, 'percent': 100L, 'connections_per_client': 10L, 'rdshtype': 0L, 'clientprefix': 'plan'}], 'desktype': 0L, 'name': 'vTest8'}
          2017-03-12 15:42:10,017 DEBUGResetting all variables in shared_data.
          2017-03-12 15:42:10,017 DEBUGResetting all variables in shared_data [Done].
          2017-03-12 15:42:10,017 INFO Setting the checkpoint index of upload/connections: 5
          2017-03-12 15:42:10,017 DEBUGSetting all past tests state to Done
          2017-03-12 15:42:10,017 INFO Running query: UPDATE testinfo SET test_state = "Done"
          2017-03-12 15:42:10,018 DEBUGSetting all hosts to busy
          2017-03-12 15:42:10,018 INFO Running query: UPDATE hostinfo SET state = "Old"
          2017-03-12 15:42:10,024 DEBUGkey: VCserver, value: vcvdi.molsa.gov.il
          2017-03-12 15:42:10,024 DEBUGkey: datacenter, value: Datacenter
          2017-03-12 15:42:10,025 DEBUGkey: VCuser, value: user@domain.local
          2017-03-12 15:42:10,025 DEBUGkey: VCpasswd, value:123456
          2017-03-12 15:42:10,025 DEBUGCreating an instance of vCenter Interface
          2017-03-12 15:42:10,025 DEBUGvCenter info user@domain.local   ********vcvdi.molsa.gov.il
          2017-03-12 15:42:10,142 DEBUGConnecting to the View server agent.
          2017-03-12 15:42:10,143 INFO adding callback function for getting the remote root object for ipaddr: 10.101.101.151

          2017-03-12 15:42:10,147 WARNING  ViewAPI not supported on this View server.

          2017-03-12 15:42:10,147 DEBUGConnecting to the AD agent
          2017-03-12 15:42:10,147 INFO The dummy AD is configured, so skip loading the AD object (please create the users/group manually)
          2017-03-12 15:42:10,172 DEBUGStarting the runtest thread 12044
          2017-03-12 15:42:10,173 INFO Getting list of hosts from vCenter
          2017-03-12 15:42:10,175 INFO Got View object from the View server.
          2017-03-12 15:42:10,200 INFO Getting all the datacenters from vCenter
          2017-03-12 15:42:10,207 INFO Getting all the compute resources from vCenter
          2017-03-12 15:42:10,218 INFO Getting all the clusters from vCenter
          2017-03-12 15:42:10,228 INFO Getting all the VMs from the vCenter.
          2017-03-12 15:42:10,328 INFO Getting all the VMs from the vCenter[done].
          2017-03-12 15:42:10,328 INFO AD group: {'schedlist': None, 'protocol': 2L, 'name': 'vTest', 'wrk_FK': 'test1', 'poolname': '', 'grp_id': 8L, 'extrainfo': None, 'percent': 100L, 'connections_per_client': 10L, 'rdshtype': 0L, 'clientprefix': 'plan'}
          2017-03-12 15:42:10,328 INFO Running query: SELECT distinct * from workloadconfig where name = "test1"
          2017-03-12 15:42:10,329 INFO {'IEbpm': 1L, 'ARbpm': 1L, 'Thinktime': 2L, 'extrainfo': None, 'name': 'test1', 'hosttime': 1, 'random': 1, 'Iterations': 5L, 'wpm': 60L, 'video': 2L, 'applist': 'WORD,EXCEL_SORT,ACROBAT,IE_APACHEDOC,7ZIP,PPT,FIREFOX,OUTLOOK,IE_WEBALBUM,VIDEO,UEBENCH,AVBENCH'}
          2017-03-12 15:42:10,330 INFO Making AD config file config-vtest.txt for the vTest AD group desktops with workprofile: {'IEbpm': 1L, 'ARbpm': 1L, 'Thinktime': 2L, 'extrainfo': None, 'name': 'test1', 'hosttime': 1, 'random': 1, 'Iterations': 5L, 'wpm': 60L, 'video': 2L, 'applist': 'WORD,EXCEL_SORT,ACROBAT,IE_APACHEDOC,7ZIP,PPT,FIREFOX,OUTLOOK,IE_WEBALBUM,VIDEO,UEBENCH,AVBENCH'}
          2017-03-12 15:42:10,330 INFO Looking for 1 VMs with prefixes lab in the VMs list: ['AppVolumes', 'GoldImage', 'GolgImageTamplate', 'Lab10', 'New Virtual Machine', 'PHDVBA', 'ThinApp', 'VMware vCenter Server Appliance', 'VMware-vRealize-Log-Insight-4.0.0-4624504', 'ViewComposer', 'ViewManager', 'Viewplanner-3.6.0.0-3657232_OVF10_2', '_avbackup_05_03_2017', 'autordsh', 'cp-parent-2950a24d-0721-4592-9080-5ca5000f8e71', 'cp-parent-92f6c35d-bfa9-4172-9072-1ac75deb8b12', 'cp-parent-ac89a979-f3e2-4df8-ba98-2c5917ea06f9', 'cp-parent-bbbfd904-d089-4bc7-8461-b44284bc1820', 'cp-parent-d5cf3e58-75dc-4420-adc5-99882dbf56d5', 'cp-parent-d9afe9af-6323-4c3b-893f-8591f8f49524', 'cp-parent-e4b351b4-2229-4a7d-a895-32936bbfd1c6', 'cp-parent-eadcbd15-63e6-4918-876c-c4f9e2d92502', 'cp-parent-ee2418e3-f082-4319-af9f-98569cd1fcd4', 'cp-replica-3f13406f-639a-42af-a186-d168b90f15a7', 'cp-replica-52d4c507-1df2-4ef3-8d7e-476ce7a070ca', 'cp-replica-5d780697-3ca7-4518-a563-c491cb21129a', 'cp-replica-6eec66db-31b8-4e91-b103-b1091513f8c9', 'cp-template-025824cf-2f00-4206-ac4a-7ae7c1a46608', 'cp-template-14f344a0-1e13-4408-ad6f-f40e8b83ff35', 'euc-access-point-2.8.0.0-4689690-OVF10_2', 'lab001', 'lab002', 'lab003', 'lab004', 'lab005', 'labFS', 'labSQL', 'labinstant1', 'labinstant2', 'labinstant3', 'labinstant4', 'labinstant5', 'labvdirdsh', 'plan1', 'plan2', 'vRealize-Operations-Manager-Appliance-6.4.0.4614793_OVF10', 'win 7', 'win server 2012', 'win7-2', 'xp']
          2017-03-12 15:42:10,330 INFO Matching VM AppVolumes with prefix: lab
          2017-03-12 15:42:10,331 INFO Matching VM GoldImage with prefix: lab
          2017-03-12 15:42:10,331 INFO Matching VM GolgImageTamplate with prefix: lab
          2017-03-12 15:42:10,331 INFO Matching VM Lab10 with prefix: lab
          2017-03-12 15:42:10,331 INFO Matching VM New Virtual Machine with prefix: lab
          2017-03-12 15:42:10,331 INFO Matching VM PHDVBA with prefix: lab
          2017-03-12 15:42:10,331 INFO Matching VM ThinApp with prefix: lab
          2017-03-12 15:42:10,332 INFO Matching VM VMware vCenter Server Appliance with prefix: lab
          2017-03-12 15:42:10,332 INFO Matching VM VMware-vRealize-Log-Insight-4.0.0-4624504 with prefix: lab
          2017-03-12 15:42:10,332 INFO Matching VM ViewComposer with prefix: lab
          2017-03-12 15:42:10,332 INFO Matching VM ViewManager with prefix: lab
          2017-03-12 15:42:10,332 INFO Matching VM Viewplanner-3.6.0.0-3657232_OVF10_2 with prefix: lab
          2017-03-12 15:42:10,332 INFO Matching VM _avbackup_05_03_2017 with prefix: lab
          2017-03-12 15:42:10,333 INFO Matching VM autordsh with prefix: lab
          2017-03-12 15:42:10,333 INFO Matching VM cp-parent-2950a24d-0721-4592-9080-5ca5000f8e71 with prefix: lab
          2017-03-12 15:42:10,333 INFO Matching VM cp-parent-92f6c35d-bfa9-4172-9072-1ac75deb8b12 with prefix: lab
          2017-03-12 15:42:10,333 INFO Matching VM cp-parent-ac89a979-f3e2-4df8-ba98-2c5917ea06f9 with prefix: lab
          2017-03-12 15:42:10,333 INFO Matching VM cp-parent-bbbfd904-d089-4bc7-8461-b44284bc1820 with prefix: lab
          2017-03-12 15:42:10,333 INFO Matching VM cp-parent-d5cf3e58-75dc-4420-adc5-99882dbf56d5 with prefix: lab
          2017-03-12 15:42:10,334 INFO Matching VM cp-parent-d9afe9af-6323-4c3b-893f-8591f8f49524 with prefix: lab
          2017-03-12 15:42:10,334 INFO Matching VM cp-parent-e4b351b4-2229-4a7d-a895-32936bbfd1c6 with prefix: lab
          2017-03-12 15:42:10,334 INFO Matching VM cp-parent-eadcbd15-63e6-4918-876c-c4f9e2d92502 with prefix: lab
          2017-03-12 15:42:10,334 INFO Matching VM cp-parent-ee2418e3-f082-4319-af9f-98569cd1fcd4 with prefix: lab
          2017-03-12 15:42:10,334 INFO Matching VM cp-replica-3f13406f-639a-42af-a186-d168b90f15a7 with prefix: lab
          2017-03-12 15:42:10,334 INFO Matching VM cp-replica-52d4c507-1df2-4ef3-8d7e-476ce7a070ca with prefix: lab
          2017-03-12 15:42:10,335 INFO Matching VM cp-replica-5d780697-3ca7-4518-a563-c491cb21129a with prefix: lab
          2017-03-12 15:42:10,335 INFO Matching VM cp-replica-6eec66db-31b8-4e91-b103-b1091513f8c9 with prefix: lab
          2017-03-12 15:42:10,335 INFO Matching VM cp-template-025824cf-2f00-4206-ac4a-7ae7c1a46608 with prefix: lab
          2017-03-12 15:42:10,335 INFO Matching VM cp-template-14f344a0-1e13-4408-ad6f-f40e8b83ff35 with prefix: lab
          2017-03-12 15:42:10,335 INFO Matching VM euc-access-point-2.8.0.0-4689690-OVF10_2 with prefix: lab
          2017-03-12 15:42:10,335 INFO Matching VM lab001 with prefix: lab
          2017-03-12 15:42:10,336 INFO VM lab001 matched with prefix: lab
          2017-03-12 15:42:10,336 INFO Desktop VMs found: ['lab001']
          2017-03-12 15:42:10,336 INFO Looking for 0 VMs with prefixes plan in the VMs list: ['AppVolumes', 'GoldImage', 'GolgImageTamplate', 'Lab10', 'New Virtual Machine', 'PHDVBA', 'ThinApp', 'VMware vCenter Server Appliance', 'VMware-vRealize-Log-Insight-4.0.0-4624504', 'ViewComposer', 'ViewManager', 'Viewplanner-3.6.0.0-3657232_OVF10_2', '_avbackup_05_03_2017', 'autordsh', 'cp-parent-2950a24d-0721-4592-9080-5ca5000f8e71', 'cp-parent-92f6c35d-bfa9-4172-9072-1ac75deb8b12', 'cp-parent-ac89a979-f3e2-4df8-ba98-2c5917ea06f9', 'cp-parent-bbbfd904-d089-4bc7-8461-b44284bc1820', 'cp-parent-d5cf3e58-75dc-4420-adc5-99882dbf56d5', 'cp-parent-d9afe9af-6323-4c3b-893f-8591f8f49524', 'cp-parent-e4b351b4-2229-4a7d-a895-32936bbfd1c6', 'cp-parent-eadcbd15-63e6-4918-876c-c4f9e2d92502', 'cp-parent-ee2418e3-f082-4319-af9f-98569cd1fcd4', 'cp-replica-3f13406f-639a-42af-a186-d168b90f15a7', 'cp-replica-52d4c507-1df2-4ef3-8d7e-476ce7a070ca', 'cp-replica-5d780697-3ca7-4518-a563-c491cb21129a', 'cp-replica-6eec66db-31b8-4e91-b103-b1091513f8c9', 'cp-template-025824cf-2f00-4206-ac4a-7ae7c1a46608', 'cp-template-14f344a0-1e13-4408-ad6f-f40e8b83ff35', 'euc-access-point-2.8.0.0-4689690-OVF10_2', 'lab002', 'lab003', 'lab004', 'lab005', 'labFS', 'labSQL', 'labinstant1', 'labinstant2', 'labinstant3', 'labinstant4', 'labinstant5', 'labvdirdsh', 'plan1', 'plan2', 'vRealize-Operations-Manager-Appliance-6.4.0.4614793_OVF10', 'win 7', 'win server 2012', 'win7-2', 'xp']
          2017-03-12 15:42:10,336 INFO Matching VM AppVolumes with prefix: plan
          2017-03-12 15:42:10,336 INFO Matching VM GoldImage with prefix: plan
          2017-03-12 15:42:10,337 INFO Matching VM GolgImageTamplate with prefix: plan
          2017-03-12 15:42:10,337 INFO Matching VM Lab10 with prefix: plan
          2017-03-12 15:42:10,337 INFO Matching VM New Virtual Machine with prefix: plan
          2017-03-12 15:42:10,337 INFO Matching VM PHDVBA with prefix: plan
          2017-03-12 15:42:10,337 INFO Matching VM ThinApp with prefix: plan
          2017-03-12 15:42:10,337 INFO Matching VM VMware vCenter Server Appliance with prefix: plan
          2017-03-12 15:42:10,338 INFO Matching VM VMware-vRealize-Log-Insight-4.0.0-4624504 with prefix: plan
          2017-03-12 15:42:10,338 INFO Matching VM ViewComposer with prefix: plan
          2017-03-12 15:42:10,338 INFO Matching VM ViewManager with prefix: plan
          2017-03-12 15:42:10,338 INFO Matching VM Viewplanner-3.6.0.0-3657232_OVF10_2 with prefix: plan
          2017-03-12 15:42:10,338 INFO Matching VM _avbackup_05_03_2017 with prefix: plan
          2017-03-12 15:42:10,338 INFO Matching VM autordsh with prefix: plan
          2017-03-12 15:42:10,338 INFO Matching VM cp-parent-2950a24d-0721-4592-9080-5ca5000f8e71 with prefix: plan
          2017-03-12 15:42:10,339 INFO Matching VM cp-parent-92f6c35d-bfa9-4172-9072-1ac75deb8b12 with prefix: plan
          2017-03-12 15:42:10,339 INFO Matching VM cp-parent-ac89a979-f3e2-4df8-ba98-2c5917ea06f9 with prefix: plan
          2017-03-12 15:42:10,339 INFO Matching VM cp-parent-bbbfd904-d089-4bc7-8461-b44284bc1820 with prefix: plan
          2017-03-12 15:42:10,339 INFO Matching VM cp-parent-d5cf3e58-75dc-4420-adc5-99882dbf56d5 with prefix: plan
          2017-03-12 15:42:10,339 INFO Matching VM cp-parent-d9afe9af-6323-4c3b-893f-8591f8f49524 with prefix: plan
          2017-03-12 15:42:10,339 INFO Matching VM cp-parent-e4b351b4-2229-4a7d-a895-32936bbfd1c6 with prefix: plan
          2017-03-12 15:42:10,340 INFO Matching VM cp-parent-eadcbd15-63e6-4918-876c-c4f9e2d92502 with prefix: plan
          2017-03-12 15:42:10,340 INFO Matching VM cp-parent-ee2418e3-f082-4319-af9f-98569cd1fcd4 with prefix: plan
          2017-03-12 15:42:10,340 INFO Matching VM cp-replica-3f13406f-639a-42af-a186-d168b90f15a7 with prefix: plan
          2017-03-12 15:42:10,340 INFO Matching VM cp-replica-52d4c507-1df2-4ef3-8d7e-476ce7a070ca with prefix: plan
          2017-03-12 15:42:10,340 INFO Matching VM cp-replica-5d780697-3ca7-4518-a563-c491cb21129a with prefix: plan
          2017-03-12 15:42:10,340 INFO Matching VM cp-replica-6eec66db-31b8-4e91-b103-b1091513f8c9 with prefix: plan
          2017-03-12 15:42:10,341 INFO Matching VM cp-template-025824cf-2f00-4206-ac4a-7ae7c1a46608 with prefix: plan
          2017-03-12 15:42:10,341 INFO Matching VM cp-template-14f344a0-1e13-4408-ad6f-f40e8b83ff35 with prefix: plan
          2017-03-12 15:42:10,341 INFO Matching VM euc-access-point-2.8.0.0-4689690-OVF10_2 with prefix: plan
          2017-03-12 15:42:10,341 INFO Matching VM lab002 with prefix: plan
          2017-03-12 15:42:10,341 INFO Matching VM lab003 with prefix: plan
          2017-03-12 15:42:10,341 INFO Matching VM lab004 with prefix: plan
          2017-03-12 15:42:10,342 INFO Matching VM lab005 with prefix: plan
          2017-03-12 15:42:10,342 INFO Matching VM labFS with prefix: plan
          2017-03-12 15:42:10,342 INFO Matching VM labSQL with prefix: plan
          2017-03-12 15:42:10,342 INFO Matching VM labinstant1 with prefix: plan
          2017-03-12 15:42:10,342 INFO Matching VM labinstant2 with prefix: plan
          2017-03-12 15:42:10,342 INFO Matching VM labinstant3 with prefix: plan
          2017-03-12 15:42:10,343 INFO Matching VM labinstant4 with prefix: plan
          2017-03-12 15:42:10,343 INFO Matching VM labinstant5 with prefix: plan
          2017-03-12 15:42:10,343 INFO Matching VM labvdirdsh with prefix: plan
          2017-03-12 15:42:10,343 INFO Matching VM plan1 with prefix: plan
          2017-03-12 15:42:10,343 INFO VM plan1 matched with prefix: plan
          2017-03-12 15:42:10,343 INFO Matching VM plan2 with prefix: plan
          2017-03-12 15:42:10,344 INFO VM plan2 matched with prefix: plan
          2017-03-12 15:42:10,344 INFO Matching VM vRealize-Operations-Manager-Appliance-6.4.0.4614793_OVF10 with prefix: plan
          2017-03-12 15:42:10,344 INFO Matching VM win 7 with prefix: plan
          2017-03-12 15:42:10,344 INFO Matching VM win server 2012 with prefix: plan
          2017-03-12 15:42:10,344 INFO Matching VM win7-2 with prefix: plan
          2017-03-12 15:42:10,344 INFO Matching VM xp with prefix: plan

          2017-03-12 15:42:10,344 WARNING  Not enough VMs found based on the prefixes: plan

          2017-03-12 15:42:10,345 INFO Client VMs found: ['plan1', 'plan2']
          2017-03-12 15:42:10,345 INFO Loading AD Info to the data structures is done with adinfo: [{'schedlist': None, 'protocol': 2L, 'name': 'vTest', 'wrk_FK': 'test1', 'poolname': '', 'grp_id': 8L, 'extrainfo': None, 'percent': 100L, 'connections_per_client': 10L, 'deskvms': ['lab001'], 'rdshtype': 0L, 'clientvms': ['plan1', 'plan2'], 'workprofile': {'IEbpm': 1L, 'ARbpm': 1L, 'Thinktime': 2L, 'extrainfo': None, 'name': 'test1', 'hosttime': 1, 'random': 1, 'Iterations': 5L, 'wpm': 60L, 'video': 2L, 'applist': 'WORD,EXCEL_SORT,ACROBAT,IE_APACHEDOC,7ZIP,PPT,FIREFOX,OUTLOOK,IE_WEBALBUM,VIDEO,UEBENCH,AVBENCH'}, 'clientprefix': 'plan'}]
          2017-03-12 15:42:10,347 DEBUGGetting the configuration option monitor_control.pseudo_perfctr in VM lab001
          2017-03-12 15:42:10,376 INFO The value of performance counter for VM lab001: true
          2017-03-12 15:42:10,376 INFO Operation: poweron_clients,  Time of Start: Sun Mar 12 15:42:10 2017,  Total time taken: 0.00

          2017-03-12 15:42:10,376 WARNING  Dummy AD agent is enabled. Please create the users yourself using the PowerShell script provided in the AD package.

          2017-03-12 15:42:10,377 INFO Skipping desktops/clients registration phase.
          2017-03-12 15:42:10,377 INFO Getting the IP address for VM lab001 from vCenter
          2017-03-12 15:42:10,386 INFO Got the IP address for VM lab001: 10.101.101.15
          2017-03-12 15:42:10,386 INFO Getting the IP address for VM plan1 from vCenter
          2017-03-12 15:42:10,393 INFO Got the IP address for VM plan1: 10.101.101.67
          2017-03-12 15:42:10,393 INFO Getting the IP address for VM plan2 from vCenter
          2017-03-12 15:42:10,399 INFO Got the IP address for VM plan2: 10.101.101.152
          2017-03-12 15:42:10,399 DEBUGIP: 10.101.101.67  -->  Name:  plan1
          2017-03-12 15:42:10,399 DEBUGIP: 10.101.101.15  -->  Name:  lab001
          2017-03-12 15:42:10,399 DEBUGIP: 10.101.101.152  -->  Name:  plan2
          2017-03-12 15:42:10,400 INFO Running query: SELECT * from hostinfo where IPADDR = "10.101.101.15"
          2017-03-12 15:42:10,400 INFO Running query: UPDATE hostinfo SET is_Client = "0",  state = "Unpaired", name = "lab001" where IPADDR = "10.101.101.15"
          2017-03-12 15:42:10,401 INFO Running query: SELECT * from hostinfo where IPADDR = "10.101.101.67"
          2017-03-12 15:42:10,402 INFO Running query: UPDATE hostinfo SET is_Client = "1",  state = "Unpaired", name = "plan1" where IPADDR = "10.101.101.67"
          2017-03-12 15:42:10,403 INFO Running query: SELECT * from hostinfo where IPADDR = "10.101.101.152"
          2017-03-12 15:42:10,403 INFO Running query: UPDATE hostinfo SET is_Client = "1",  state = "Unpaired", name = "plan2" where IPADDR = "10.101.101.152"
          2017-03-12 15:42:10,404 INFO Registering remaining VMs.
          2017-03-12 15:42:10,404 INFO Threshold met for the number of machines. Starting the benchmark plan.
          2017-03-12 15:42:10,405 INFO Waiting for VMs to settle; sleeping for the ramp up time.
          2017-03-12 15:42:15,019 DEBUGReturning the current status: 0 with message Status: [IP Registered: Desktops: 0, Clients: 0 ] [Workload Started on 0 machines ] [ Uploaded results --> Desktops: 0 (0 errors)]
          2017-03-12 15:43:12,467 DEBUGUsing View VP Agent to get the pool-desktop map.
          2017-03-12 15:43:12,467 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:12,715 ERRORError from the remote: Error in mapping prefixes with error: 2004: Error in mapping VM Prefixes to Pools: string indices must be integers, not str

          Traceback:

          Traceback (most recent call last):

            File "C:\Package\listener.py", line 158, in remote_mapPrefixToPool

            File "C:\Package\viewadmin.py", line 137, in mapPrefixToPool

          TypeError: string indices must be integers, not str

          Unhandled error in Deferred:

          Unhandled Error

          Traceback from remote host -- Traceback unavailable

          2017-03-12 15:43:15,039 DEBUGReturning the current status: 0 with message Error in mapping prefixes with error: 2004: Error in mapping VM Prefixes to Pools: string indices must be integers, not str

          Traceback:

          Traceback (most recent call last):

            File "C:\Package\listener.py", line 158, in remote_mapPrefixToPool

            File "C:\Package\viewadmin.py", line 137, in mapPrefixToPool

          TypeError: string indices must be integers, not str

          . Please see viewplanner.log for more details

          2017-03-12 15:43:17,473 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:22,478 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:27,483 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:32,490 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:37,495 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:42,501 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:47,507 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:52,512 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:43:57,518 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:02,524 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:07,529 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:12,535 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:17,541 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:22,547 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:27,552 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:32,559 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:37,564 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:42,569 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:47,575 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:52,578 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:44:57,583 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:02,589 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:07,594 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:12,599 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:17,605 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:22,611 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:27,616 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:32,622 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:37,626 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:42,631 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:47,637 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:52,638 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:45:57,639 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:02,646 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:07,651 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:12,657 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:17,663 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:22,668 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:27,674 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:32,680 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:37,685 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:42,690 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:47,696 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:52,701 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:46:57,706 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:02,712 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:07,717 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:12,722 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:17,728 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:22,733 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:27,738 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:32,744 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:37,749 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:42,754 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:47,760 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:52,765 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:47:57,770 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:02,776 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:07,781 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:12,786 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:17,792 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:22,797 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:27,802 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:32,808 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:37,813 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:42,818 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:47,824 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:52,829 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:48:57,834 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:02,840 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:07,845 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:12,850 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:17,856 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:22,861 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:27,866 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:32,872 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:37,877 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:42,882 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:47,888 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:52,893 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:49:57,898 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:02,904 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:07,909 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:12,914 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:17,920 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:22,925 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:27,930 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:32,936 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:37,941 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:42,946 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:47,952 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:52,957 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:50:57,962 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:02,968 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:07,973 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:12,978 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:17,984 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:22,989 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:27,994 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:33,000 DEBUGWaiting for the prefixes map to be fetched from View server.
          2017-03-12 15:51:38,005 ERRORError communicating with ViewPlanner agent in View server. Restart the ViewPlanner agent service in View server and try again.

           

           

           

          viewplanner-viewagent.log

           

          Sun, 12 Mar 2017 15:41:59 DEBUGStaring the ViewPlanner Agent service.
          Sun, 12 Mar 2017 15:41:59 INFO Starting the twisted server on the machine for harness to send commands....
          Sun, 12 Mar 2017 15:41:59 DEBUGGetting the harness root object from the harness: 10.101.101.21
          Sun, 12 Mar 2017 15:41:59 INFO Adding the callback for getting the root object from the appliance
          Sun, 12 Mar 2017 15:41:59 INFO Starting the python twisted reactor....
          Sun, 12 Mar 2017 15:41:59 DEBUGGot the harness root object from the harness: 10.101.101.21
          Sun, 12 Mar 2017 15:43:12 INFO Getting the prefixes for all the pools
          Sun, 12 Mar 2017 15:43:12 ERRORError in mapping prefixes with error: 2004: Error in mapping VM Prefixes to Pools: string indices must be integers, not str

          Traceback:

          Traceback (most recent call last):

            File "C:\Package\listener.py", line 158, in remote_mapPrefixToPool

            File "C:\Package\viewadmin.py", line 137, in mapPrefixToPool

          TypeError: string indices must be integers, not str

           

          thank you!