2 Replies Latest reply on Jun 13, 2018 10:41 PM by Ganeshpal

    VRMS solution user is missing

    LabanM Lurker

      My remote Replication appliance is showing Enabled(Configuration issue) when I hover over it I see the message: "The VRMS Solution user is missing or outdated. Visit the vSphere Replication VAMI and reconfigure the appliance". When I go to configure the appliance everything looks ok. Can't find much on vmware kb on this, anyone know what this means?

      I rebooted the replication appliance and it went to Enabled (Ok) for awhile but then went back to "configuration error"

        • 1. Re: VRMS solution user is missing
          Tarqy Novice

          I've just had the same error and have managed to resolve the problem.


          It appears that self signed certs for the vRA are only generated for 1 year. (Dear VMware change the default to 10 years please )


          To resolve the issue simply login to the vRA at each site access the configuration tab, input the password and then click the Generate and Install button under Install a new SSL Certificate.


          This will generate a new self signed certificate and restart the VRM service. I had to use Firefox for this as Chrome would just hang.


          vCenter all happy and can monitor/manage replication again.

          3 people found this helpful
          • 2. Re: VRMS solution user is missing
            Ganeshpal Enthusiast

            Thanks targy,

            very helpful.




            Ganeshprasad Pal