1 Reply Latest reply on Jan 16, 2017 10:54 AM by wila Branched to a new discussion.

    Connected external hard drives don't show up in Windows 7 VM

    thinhpham Lurker

      Hello,

       

      I've been trying to connect my two external hard drive to my VM running Windows 7. However, none of the two shows up in Windows. I tried to reinstall VMWare Tools as well as updating USB driver (followed the instruction here: A connected USB storage device is not displayed in a Windows virtual machine (1004584) | VMware KB), but nothing worked.

       

      What is happening here and how can I get my drives to work in Windows VM?

       

      Thanks

        • 1. Re: Connected external hard drives don't show up in Windows 7 VM
          wila Guru
          User ModeratorsCommunity WarriorsvExpert

          Hi,

           

          You mention Windows 7, but not what type of external disks you are trying to connect.

          If they are USB3 then that matters.

           

          Unfortunately Windows 7 itself does not come with USB3 support (this is sometimes referenced as windows 7 not having an inbox driver for USB3).

           

          In order to use a USB3 device under VMware Fusion you have the following options:

           

          - Use an operating system with USB3 support (eg. Windows 8.x or similar)

           

          - Use a USB2 hub or USB2 cable between your computer and the USB3 device you want to use to downgrade the USB3 interface to USB2

           

          - Connect to a USB2 connector on your computer if your computer provides such a connector.

           

          - You can try setting the USB compatibility under menu Virtual Machine -> Settings -> USB & Bluetooth -> Advanced -> Compatibility -> USB2

           

          Starting with VMware Fusion 8 your Windows 7 guests can have USB3 support, but you will have to install an additional driver.

           

          Have a look at the following KB article for the details: http://kb.vmware.com/kb/2128105

           

          --

          Wil

          | Author of Vimalin. The virtual machine Backup app for VMware Desktop Products
          | Vimalin : Automated backups for VMware Fusion and VMware Workstation Professional
          | More info at https://www.vimalin.com
          | Twitter @wilva
          | VMware Wiki at http://www.vi-toolkit.com