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dma0
Contributor
Contributor

Bug Report: Cannot read property 'summary' of undefined

I had created a new admin user some time ago which was working fine until this morning, when I tried to login and the login first timed out, and then gave me an unhandled exception and indicated I should report it. I then got this message:

Cause: TypeError: Cannot read property 'summary' of undefined

Version: 1.8.0

Build: 4516221

ESXi: 6.5.0

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Exception stack:

TypeError: Cannot read property 'summary' of undefined

    at https://10.0.0.1/ui/scripts/main.js:322:15674

    at https://10.0.0.1/ui/scripts/main.js:265:9465

    at k.$eval (https://10.0.0.1/ui/scripts/main.js:265:16492)

    at k.$digest (https://10.0.0.1/ui/scripts/main.js:265:15047)

    at https://10.0.0.1/ui/scripts/main.js:265:16577

    at e (https://10.0.0.1/ui/scripts/main.js:264:5646)

    at https://10.0.0.1/ui/scripts/main.js:264:7652

After receiving the above message, I was unable to login with that user - either the login timed out, or it briefly flashed what looked like the summary page with a blank overlay window with a red X and the title Unhandled Exception, before returning me to the login screen. Repeated attempts to login didn't work, nor did reloading the page or clearing the browser cache. I also tried rebooting the host but still encountered the same login problem.

I then tried logging in as root, which (thankfully) worked. Logged out and tried again under the other user account, but still experienced the same issue. I ended up deleting and recreating the problematic user, which then resolved the issue.

Just posting here in case this might be of interest to others, or if someone might know how to ensure this doesn't recur - I'd be a bit worried if it happened on multiple accounts resulting in an inability to access the host.

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2 Replies
PhV
Contributor
Contributor

I have exactly the same Bug .... I've tried with Firefox and Chrome but it's always the same issue.

Any ideas  ?

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dma0
Contributor
Contributor

Assuming you have another userid with admin privileges, you could as a workaround try what I did - log in with the other user id, delete the problematic one and recreate it. That did the trick for me. If you only have the one userid, unfortunately I don't have any suggestions for you.

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