Crashing Workstation Pro 12.5.0-4352439

[balubeto]

Hi

I updated Workstation Pro to the version 12.5.0-4352439 on Windows 7 Ultimate SP1 64 bit.

When I use any VM or when creating a VM, Workstation Pro crashes and slow down the computer enormously.

So, I attach the VMX error message and the logs of the VM that I was creating.

Thanks

Bye

[dariusd]

Hi Balubeto,

There's a defect in Workstation Player/Pro 12.5 and Fusion 8.5 which causes this failure when rebooting a Windows 10 virtual machine using EFI firmware with a virtual XHCI (USB 3) controller.  We have a fix ready for the next patch release, but in the meantime, you may be able to work around the problem by downgrading the virtual machine from "USB 3.0" to "USB 2.0": With the virtual machine powered off, go into VM > Settings, then, on the Hardware tab, choose USB Controller.  In the USB Compatibility dropdown list, select USB 2.0 and then select the Save button.

Sorry for the trouble!

Cheers,

--

Darius

[nzdude]

Hi Darius - do you have any idea on the timeframe for the patch?

[dariusd]

I can't give an exact date, but we know that it's important to have this fixed promptly.  I am hopeful that the timeframe will be measured in terms of "days", not "weeks" or more.

Cheers,

--

Darius