0 Replies Latest reply on Oct 7, 2016 10:24 AM by jkostraba

    VC 6.5 Install failure - identity management service error on first boot

    jkostraba Lurker

      Is anyone else experiencing a failure when installing VC 6.5?  I have this occuring when installing using the CLI installer, and when deploying the OVA using the ESXi web client.

       

      The version of VC is 6.5.0 build 4240420, the recent release candidate.

       

      The exception report looks like:

      Encountered an internal error. Traceback (most recent call last): File "/usr/lib/vmidentity/firstboot/vmidentity-firstboot.py", line 2017, in main vmidentityFB.boot() File "/usr/lib/vmidentity/firstboot/vmidentity-firstboot.py", line 349, in boot self.configureSTS(self.__stsRetryCount, self.__stsRetryInterval) File "/usr/lib/vmidentity/firstboot/vmidentity-firstboot.py", line 1478, in configureSTS self.startSTSService() File "/usr/lib/vmidentity/firstboot/vmidentity-firstboot.py", line 1140, in startSTSService returnCode = self.startService(self.__sts_service_name, self.__stsRetryCount * self.__stsRetryInterval) File "/usr/lib/vmidentity/firstboot/vmidentity-firstboot.py", line 88, in startService return service_start(svc_name, wait_time) File "/usr/lib/vmware/site-packages/cis/utils.py", line 784, in service_start raise ServiceStartException(svc_name) ServiceStartException: { "resolution": null, "detail": [ { "args": [ "vmware-stsd" ], "id": "install.ciscommon.service.failstart", "localized": "An error occurred while starting service 'vmware-stsd'", "translatable": "An error occurred while starting service '%(0)s'" } ], "componentKey": null, "problemId": null }

       

      My group and I am curious to hear whether or not anyone else is experience this and if there are any workarounds.

      Thanks!

       

       

      Note that this is an intentional duplicate of the discussion/thread at: VMware vCenter™ Server