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EstateMaster
Contributor
Contributor

A general system error occurred: InternalError (An error occurred during reconfiguration) on Win SBS 2008

Hi

I have attempted to convert a Windows SBS 2008 SP2 machine, but it failed around 96% with the following error. Logs attached (ConverterDiagnostics_Convert.zip)

2016-08-24_0804[1].png

Here is a summary of that conversion task.

2016-08-24_0813[1].png

I then read some suggestions online to try and just re-do the reconfiguration process again, and that failed as well with a similar error. Logs attached (ConverterDiagnostics_Configure.zip)

The destination location for the VM image is a 2TB USB HDD and the server is only 1.4TB in size.

Can anyone assist with trying to narrow down the issue for me. I tried to check the logs, but there are many errors around the time of the failure, so not sure what is the root cause.

Thanks

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4 Replies
virtualg_uk
Leadership
Leadership

In the logs it seems as though the job is timing out because of the following error:

Sysimgbase_DiskLib_Read failed with 'Data error (cyclic redundancy check)

Could you run a CHKDSK on all of the server's disks and report back?


Graham | User Moderator | https://virtualg.uk
EstateMaster
Contributor
Contributor

The destination drive had errors. Im now trying on an alternative drive.

Thanks for finding that.

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virtualg_uk
Leadership
Leadership

No problem, did this fix the problem?


Graham | User Moderator | https://virtualg.uk
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EstateMaster
Contributor
Contributor

Yes, that fixed the problem.

Thank you very much for your help

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