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yqyr6y2h
Contributor
Contributor

VMware-tools Common Agent start failed on SLES11 SP1

VMware-tools Common Agent start failed on SLES11 SP1 after upgrade from 10.0.0.50046 to 10.0.9.55972

webtest1:~ # uname -a

Linux webtest1 2.6.32.12-0.7-default #1 SMP 2010-05-20 11:14:20 +0200 x86_64 x86_64 x86_64 GNU/Linux

webtest1:~ # cat /etc/SuSE-release

SUSE Linux Enterprise Server 11 (x86_64)

VERSION = 11

PATCHLEVEL = 1

webtest1:~ # vmware-toolbox-cmd -v

10.0.9.55972 (build-3917699)


webtest1:~ # /etc/init.d/vmware-tools start

Starting VMware Tools services in the virtual machine:

   Switching to guest configuration:                                   done

   Guest memory manager:                                               done

   VM communication interface:                                         done

   VM communication interface socket family:                           done

   Guest operating system daemon:                                      done

   VGAuthService:                                                      done

   Common Agent:                                                      failed

Common Agent execute function vmware_start_caf() in /etc/init.d/vmware-tools

vmware_start_caf()

{

   cafscriptdir=/etc/vmware-caf/pme/scripts

   ${cafscriptdir}/start-listener

   ${cafscriptdir}/start-ma

}

vmware_start_caf() try to execute command /etc/vmware-caf/pme/scripts/start-listener and return error 255

webtest1:~ # /etc/vmware-caf/pme/scripts/start-listener

The locale is not UTF8, looking for a better one

Initializing locale search with LANG:POSIX

Looking for best match for <POSIX>

Generic starting point, defaulting

Looking for best match for <en_US>

en_US.utf8 is best match for en_US

webtest1:~ # echo $?

255

2 Replies
bsnvmw
VMware Employee
VMware Employee

* Do we have any update on this issue, did the issue RESOLVED ??? I am facing the same issue after upgrading the vmtools to 10.0.9 ?

* I dont see any issues at guest OS level however service restart or stop and restart fails to start Common Agent service.

* Is there any way to disable this service from VMtools?

* Let us know if someone has fixed this issue in the past.

noldi
Contributor
Contributor

Hi,

I reported this error to VMware support (SR 16212085008) and they sad that this would be fixed in the next VMware Tools release for Linux (the one after 10.0.9).

A workaround would be to go below 10.0.1, I think that's where this functionality has been introduced.

Hope VMware will keep it's promise.

Br, noldi