VMware Cloud Community
RanjnaAggarwal
VMware Employee
VMware Employee

Failed to receive email notifications

I configured outbound email server with my gmail id and it looks fine. But I am not able to get any notifications to my mail id. I am getting this below error in event log of vra console. Please help.

Failed to send notification [Notification [id=721b0a87-3414-42db-b2f2-acec0f04b566, notificationScenarioId=csp.catalog.notifications.subtenantmanager.request.rejected, recipients=[Principal [id=xxxxxxxxxxxxxxxx@xxxx.xxx, type=USER]], content=com.vmware.vcac.notification.domain.FormsNotificationContent@6b0c6fe6, serviceId=null, tenantName=xxxxxx-DEMO]] to recipient [xxxxxxxxxxxxxxx@xxxx.xxx] with name [xxxxxxxxx] in tenant [xxxxxxx-DEMO] because no email address was defined.

Regards, Ranjna Aggarwal
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5 Replies
koushik_vmware
Enthusiast
Enthusiast

Hello,

Can you please follow the below link ? It has nice example for email notification in vRA7.

http://open902.com/vra7-mail-and-approvals/    

Thanks,

Koushik

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GrantOrchardVMw
Commander
Commander

It's looking up the email attribute of the AD account and not finding it. Can you confirm that the user in question has an email address defined in AD?

Grant http://grantorchard.com
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koushik_vmware
Enthusiast
Enthusiast

Hello,

Are you able to get the email notification now ?

Can you please let me know what type of email events you would like to get ? Is that related to automatic IAAS email notification.

Please see below link for reference.

vRealize Automation 7.0

Thnx,

Koushik

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RanjnaAggarwal
VMware Employee
VMware Employee

right now i cannot access this environment but will let you know if there will be any update.

Regards, Ranjna Aggarwal
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koushik_vmware
Enthusiast
Enthusiast

Okay, sure. thanks.

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