Hi,
You can do this with vCenter by generating the logs
https://kb.vmware.com/kb/1011641
Or you can do this in the ESXi level, using the File - Export - Export System Logs.
Then you send these logs to the VMware support(they should send you a FTP to upload this logs)
Hope this can help
Luciano Patrão
VCP-DCV, VCAP-DCV Design 2023, VCP-Cloud 2023
vExpert vSAN, NSX, Cloud Provider, Veeam Vanguard
Solutions Architect - Tech Lead for VMware / Virtual Backups
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Blog: https://www.provirtualzone.com | Twitter: @Luciano_PT