I don't have a contact unfortunatewly but be aware that this product may be sunset within the next few years due to Hyperic functionality being developed and incorporated into vRealize Operations Manager that uses it's own agents.
Consult with your sales rep over end of life for it. I've asked and gotten very general answers.
Hyperic being end of life is fine by me, amazingly open source suits our needs by about 90%. But what is outlined in Hyperic paid version would suit us by 100%...... now getting a quote is totally different story. A lot of VMware re-sellers never heard of hyperic...