3 Replies Latest reply on Feb 26, 2016 8:20 AM by bugblatterbeastoftraal

    vRA 6.2.1 Guest Agent Installation

    SonNguyen1 Lurker

      Hi, I am trying to install the Guest Agent on a VM to turn into a template. It is a Windows 2008 R2 w/ SP 1. I tried following the documentation, but any time I tried to run winservice.exe -i -h IaaSFQDN:443 -p ssl, the application crash and nothing happens. I checked the event log and got the following error:

       

      Problem Event Name: BEX

      Faulting application name: WinService.exe, version: 0.0.0.0, time stamp: 0x52c1b3e9

      Faulting module name: WinService.exe, version: 0.0.0.0, time stamp: 0x52c1b3e9

      Exception code: 0xc0000417

      Fault offset: 0x0000cae6

      Faulting process id: 0xb64

      Faulting application start time: 0x01d16ae82e7aa6e7

      Faulting application path: C:\GugentZip_x64\VRMGuestAgent\WinService.exe

      Faulting module path: C:\GugentZip_x64\VRMGuestAgent\WinService.exe

      Report Id: 6d53745b-d6db-11e5-beae-0050568b842f