VMware Workspace ONE Community
Quickdraw
Enthusiast
Enthusiast

can't launch resource after logging in.

Hi All,

     I'm doing a federation from another portal into IM. The user can log into the portal fine and sees all the resources they have access too. When they try to launch either a desktop or an RDSH application They now get prompted to re-enter their password them I'm getting the error "error encounters while authenticating". All of this was working fine. We recently upgraded to Horizon 6.2 and am on idm 2.4.

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the1whynotq
VMware Employee
VMware Employee

check your time on the vapp and the connection brokers, simplest is to ensure thata they are all set in VM settings to sync with host and ensure each host is syncing with the same time source.

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