vSphere Data Protection issue with vCenter Web

[estanev]

Hello everyone,

I've successfully deployed VDP 6.1 appliance in my enviroment, now i'm trying to access it via vCenter Web Client , but when i click on VDP link there is an error:

Cannot navigate to the desired location.

Error details: An error occurred while activating extension com.vmware.vdp2.mainapplication.

Invalid domain view id: com.vmware.vdp2.mainapplication

Show error stack ...

Error

---------------------

Cannot navigate to the desired location.

Error details: An error occurred while activating extension com.vmware.vdp2.mainapplication.

Invalid domain view id: com.vmware.vdp2.mainapplication

Error: Invalid domain view id: com.vmware.vdp2.mainapplication

  at com.vmware.vsphere.client.views.app::AppViewMediator/showDomainView()

  at com.vmware.vsphere.client.views.app::AppViewMediator/activateExtension()

  at com.vmware.ui.navigation::NavigationManager/onExtensionHostsRetrieved()

  at com.vmware.extensionfw::CallbackUtil$/callback()

  at com.vmware.extensionfw::ExtensionManager/onExtensionHostsReturn()

  at com.vmware.extensionfw::CallbackUtil$/callback()

  at com.vmware.extensionfw::ExtensionServiceProxy/notify()

  at com.vmware.flexutil.proxies::BaseProxy/result()

  at com.vmware.flexutil.proxies::BaseProxy/onInvocationComplete()

  at OperationInvoker/resultResponseForRequest()

  at OperationInvoker/result()

  at mx.rpc::AsyncToken/http://www.adobe.com/2006/flex/mx/internal::applyResult()

  at mx.rpc.events::ResultEvent/http://www.adobe.com/2006/flex/mx/internal::callTokenResponders()

  at mx.rpc::AbstractOperation/http://www.adobe.com/2006/flex/mx/internal::dispatchRpcEvent()

  at mx.rpc::AbstractInvoker/http://www.adobe.com/2006/flex/mx/internal::resultHandler()

  at mx.rpc::Responder/result()

  at mx.rpc::AsyncRequest/acknowledge()

  at NetConnectionMessageResponder/resultHandler()

  at mx.messaging::MessageResponder/result()

i've tested it with IE11 , Chrome and Firefox on different machines. ["com.vmware.vdp2"] is listed at vcenter/mob/?moid=ExtensionManager

vSphere web client Version 6.0.0 Build 2997665

Any ideas how can i fix it?

Thanks for your time!

Regards!

[HuelsmannD]

Got the same error here. Do you have any solution yet@?

Regards,

Dirk

[ryanhark]

We are having this same exact issues were you able to find a resolution?

I have been having the issue since mid December but am able to access all VDP appliances with administrator@vsphere.local. We have a ticket open with support but the tech keeps just shooting in the dark.

We have Four VDP appliances on 4 separate VCA's (geographically removed)- all pointed to one PSC (replicated to a backup)

VDPs are all 6.1.0.173 (there is a newer one out (6.1.1.19) but I could not get it to work when my VCAs were on 6.0.0.0)

VCAs are all 6.0.0.100000 U1 (build 3018523)

PCSs are also all 6.0.0.100000 U1 - but currently have issues connecting to the new {hostname}/psc site.

[ialvarezd1980]

I have same error in my enviroment, in my case problem is because I have not privileges to use data protection.

with administrator@vsphere.local run OK.

I hope you help

Best regards.

[jviegas]

I define a new role with all the permissions defined in KB2072861 (VMware vSphere Data Protection minimum required vCenter Server user account permissions (2072861) | ...‌) and add the vAPP Import (after a few hours adding and removing permissions).

With this settings a user can access the VDP client with out using the administrator role.

Best regards