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rijuvincent
VMware Employee
VMware Employee

VIX_E_DISK_OUTOFRANGE "You have requested access to an area of the virtual disk that is out of bounds"

Hi VDDK Experts,

Appreciate your input on this issue

VADP backup of some specific servers by using 3rd-party backup software (Asigra DS-Client), we get a following error. 

Error reading file disk2001.vmdk You have requested access to an area of the virtual disk that is out of bounds (VixDiskLib_Read returned error code: 16007) 
Backup log snippets
-------------------
Application    0xC0500680    36274    Scanning for virtual disk(s) of virtual machine 'prfsv00'
Application    0xC0500680    36274    Reading only active blocks of the disk.
Application    0xC0500680    36274    Reading 'disk2000.vmdk' using transport mode 'hotadd' (prfsv00)
Application    0xC0500680    36274    Reading only active blocks of the disk.
Application    0xC0500680    36274    Reading 'disk2001.vmdk' using transport mode 'hotadd' (prfsv00)
Socket    0xC0500665    36274    disk2001.vmdk    Error reading file disk2001.vmdk You have requested access to an area of the virtual disk that is out of bounds (VixDiskLib_Read returned error code: 16007) (VMware VADP\xxx\\xxx\prfsv00\disk2001.vmdk)
Application    0x40000069    36274    Closing socket
Application    0xC050067B    36274    Finished backup session for 'prfsv00'

Cause: 
The issue is on the VMWare side and it is caused by an incorrect partition allocation on the backup target 
virtual machine, the partition size on that disk might be larger than the disk size. 

Workaround/Hot Fix: 
Recover the incorrect partition allocation by creating a new partition in a new disk then copy the data from 
the faulty partition to the new partition. 

Thanks and Regards,
Riju Vincent

VMware GSS

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1 Reply
rijuvincent
VMware Employee
VMware Employee

Hi SDK team,

Checking if I would get an update on this issue.

Regards,

Riju Vincent

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