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GregT8atCatapul
Contributor
Contributor

ESXi not recognizing Intel NIC

I installed two Intel I350 quad port server adapters in a PowerEdge R710, and these interfaces aren't showing up in the vSphere client.

I just have one ESXi 6.0.0 host and am not using vCenter.

Looking for guidance on how to troubleshoot this issue.

Here's what I've done so far...

- Followed guidance per here VMware KB: Network cards not detected on an ESXi/ESX host

- Driver seemed to install without any issue

- VMKernel.log reports the following:

0:00:00:06.257 cpu0:32768)PCI: 390: ACS capable device

0:00:00:06.258 cpu0:32768)PCI: 447: 0000:07:00.3: PCIe v2 PCI Express Endpoint

0:00:00:06.258 cpu0:32768)PCI: 206: 0000:07:00.3: Found Advanced Error Reporting support

0:00:00:06.258 cpu0:32768)PCI: 206: 0000:07:00.3: Found Device Serial Number support

0:00:00:06.258 cpu0:32768)PCI: 206: 0000:07:00.3: Found Alternative Routing-ID Interpretation support

0:00:00:06.258 cpu0:32768)PCI: 206: 0000:07:00.3: Found Single Root I/O Virtualization support

0:00:00:06.258 cpu0:32768)PCI: 206: 0000:07:00.3: Found Enhanced Access Control support

0:00:00:06.258 cpu0:32768)PCI: 382: 0000:07:00.3: PCIe v2 PCI Express Endpoint

0:00:00:06.258 cpu0:32768)PCI: 390: ACS capable device

0:00:00:06.258 cpu0:32768)PCI: 1403: 0000:07:00.0 8086:1521 8086:0001 discovered

0:00:00:06.258 cpu0:32768)PCI: 956: Add device: 0000:07:00.0

0:00:00:06.258 cpu0:32768)Device: 1315: Registered device: 0x4302574c3630 s00000003.00 8086152180860001020000 (parent=0xec44302574c4f61)

0:00:00:06.258 cpu0:32768)IOResource: 331: Registered resource 0x4302575e56f0 from module 0 type 2 @ df800000 len=1048576

0:00:00:06.258 cpu0:32768)IOResource: 331: Registered resource 0x4302575e5760 from module 0 type 2 @ df7f0000 len=16384

0:00:00:06.258 cpu0:32768)PCI: 1093: 0000:07:00.0 8086:1521 8086:0001 added

- The network interfaces show up in the console:

pastedImage_8.png

- But they don't show up in vSphere:

pastedImage_11.png

2 Replies
kshitijsoni1
Contributor
Contributor

Is it showing in "esxcfg-nics -l" ?

0 Kudos
GregT8atCatapul
Contributor
Contributor

Thanks for the reply.

The NICs did not show up in the command.

I was able to resolve by using the correct version of ESXi.

It seems the latest driver for the Intel i350 NICs does not support update 1, even though the VMWare compatibility list offers this driver for update 1.

Nics would only show up after installing the driver on 6.0 without update 1.