7 Replies Latest reply on Dec 1, 2015 6:45 AM by greco827

    Trouble connecting to remote site

    greco827 Hot Shot

      I have two VCSA 6.0 U1 instances in different SSO domains.  The source has an embedded PSC, the target has an external.  When I try to configure the target site I am able to point it at the external PSC of the target, and login successfully.  However, rather than displaying the vCenter server of the target site, it displays the vSphere Replication appliance at the target site.  When I chose it, the Connect to Target Site task begins, but never makes a connection.

       

      Is the fact that it lists the target as the Replication appliance normal, or should it be the target vCenter?

                If it should be the target vCenter, what step may I have missed which is causing this?

                If it is normal, what may be my issue with actually making this target connection?  COuld it be a firewall?  I have port 80 open from the source replication appliance to both the target vCenter and external PSC, but not to the replication appliance.  Should it be?

       

      Thanks for any help!

        • 1. Re: Trouble connecting to remote site
          greco827 Hot Shot

          I still have the same problem, but previously I got no error.  Now I get a java error.

           

          vSphereReplication_javatimeout.jpg

          • 2. Re: Trouble connecting to remote site
            greco827 Hot Shot

            One more interesting tidbit in case someone from the overnight crowd has some idea of what is going on .... I checked with the firewall team and they see no traffic hitting the firewall from my source replication or vCenter server where the destination is the remote vCenter or replication server.  I'm not sure if this means the traffic is never getting off the appliance or maybe it means nothing at all, but felt it was worth mentioning.

            • 3. Re: Trouble connecting to remote site
              suvrobhattacharya123 Enthusiast

              Could you please run the packet capture at the source and the destination end , it'll let you know how the traffic is flowing and help further to troubleshoot the issue .

              • 4. Re: Trouble connecting to remote site
                greco827 Hot Shot

                Thanks, I'll see what I can do about getting packet capture data.  When I am making this connection .... adding a target site to a remote destination in a different SSO domain, is it trying to connect to the remote replication device or vCenter?  Is the connection initiated by the source vCenter or vSphere Replication device?  I may not have asked for all the correct firewall ports be opened.

                 

                Which?

                vCenter --> vCenter

                vCenter - vSphere Replication

                vSphere Replication --> vCenter

                vSphere Replication --> vSphere Replication

                • 5. Re: Trouble connecting to remote site
                  greco827 Hot Shot

                  Bump + new info.  Now I'm getting a different java exception error.  Do either the web client or vSphere replication itself require specific versions of java?

                   

                  vrep_javaexception.jpg

                  • 6. Re: Trouble connecting to remote site
                    emild Novice
                    VMware Employees

                    By saying

                     

                    "rather than displaying the vCenter server of the target site, it displays the vSphere Replication appliance at the target site"

                     

                    do you mean that you see FQDN/IP of the VR appliance instead of the one of the VC server in the "Select a vCenter Server to connect to:" list of the "Connect to Target Site" dialog?

                    What is listed here is the VRM Site Name: field from the VR appliance Configuration page - it has apparently been changed from the default which is the VC FQDN to something else.

                     

                    You may find information about the default network ports in the Admin Guide VMware vSphere Replication 6.1 Documentation Center.

                    • 7. Re: Trouble connecting to remote site
                      greco827 Hot Shot

                      The ports are all open.  The firewall team can see the traffic being allowed and apparently it is the remote appliance that is denying the connection request.  It is listening on all required ports.  Another oddity is that even SSH (which i enabled and has port 22 listening) gets denied.