Fail to submit vRA License in VA: "The provided license key is not valid."

[RyanBao]

Hi, Experts.

We built a distributed vRA environment for PoC purpose. After setting up the clustered VA with embeded vPostSQL, we tried to input a Eval Advanced License for vRA from http://FQDN_of_VA:5480 but failed. However, the license looks like valid in other tests in which only a single or two VA deployed.

Is there any way to fix the license problem? Now the entire vRA distributed infrastructure has been built up, but ASD cannot be shown in vRA Portal. If the license cannot work, maybe we have to rebuild what we've done.

Thanks a lot in advance.

Cheers,

Ryan

2015-09-29 12:57:31,943 vcac: [component="cafe:component-registry" priority="WARN" thread="tomcat-http--258" tenant="vsphere.local"] com.vmware.cis.license.embedded.server.core.dlf.impl.DlfLicenseDataDecoderImpl.decodeLicense:203 - License file not found for serial key: C429N-XXXXX-XXXXX-XXXXX-9DXM4

2015-09-29 12:57:31,943 vcac: [component="cafe:component-registry" priority="ERROR" thread="tomcat-http--258" tenant="vsphere.local"] com.vmware.cis.license.embedded.server.core.management.helpers.impl.DecodeLicenseHelperImpl.decodeLicenseAddSpecs:126 - Error decoding license 'test' with serial keys: C429N-XXXXX-XXXXX-XXXXX-9DXM4

1. com.vmware.cis.license.embedded.server.core.dlf.DlfLicenseDataDecoderException: License file not found for serial key.

  at com.vmware.cis.license.embedded.server.core.dlf.impl.DlfLicenseDataDecoderImpl.decodeLicense(DlfLicenseDataDecoderImpl.java:207)

  at com.vmware.cis.license.embedded.server.core.dlf.impl.DlfLicenseDataDecoderImpl.decodeLicense(DlfLicenseDataDecoderImpl.java:113)

  at com.vmware.cis.license.embedded.server.core.management.decode.impl.SerialKeyLicenseDecoderImpl.decodeLicense(SerialKeyLicenseDecoderImpl.java:59)

  at com.vmware.cis.license.embedded.server.core.management.helpers.impl.DecodeLicenseHelperImpl.decodeLicenseAddSpecs(DecodeLicenseHelperImpl.java:118)

  at com.vmware.cis.license.embedded.server.core.management.impl.SystemManagerImpl.previewLicenses(SystemManagerImpl.java:145)

  at com.vmware.cis.license.embedded.server.core.management.vmomi.SystemManagementServiceImpl.previewLicenses(SystemManagementServiceImpl.java:111)

  at com.vmware.cis.license.embedded.server.core.management.vmomi.SystemManagementServiceImpl.previewLicenses(SystemManagementServiceImpl.java:91)

  at com.vmware.vcac.core.licensing.service.impl.LicenseServiceImpl.getSerialKeyEdition(LicenseServiceImpl.java:461)

  at com.vmware.vcac.core.licensing.service.impl.LicenseServiceImpl.addSerialKeyInfo(LicenseServiceImpl.java:378)

  at com.vmware.vcac.core.licensing.controller.LicenseController.create(LicenseController.java:48)

  at com.vmware.vcac.core.licensing.controller.LicenseController$$FastClassBySpringCGLIB$$7b77e4d8.invoke(<generated>)

  at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)

  at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:711)

  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)

  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:64)

  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

  at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:644)

  at com.vmware.vcac.core.licensing.controller.LicenseController$$EnhancerBySpringCGLIB$$89105c0b.create(<generated>)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  at java.lang.reflect.Method.invoke(Method.java:606)

  at org.springframework.web.method.support.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:215)

  at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:132)

  at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:104)

  at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandleMethod(RequestMappingHandlerAdapter.java:749)

  at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:689)

  at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:83)

  at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:938)

  at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:870)

  at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:961)

  at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:863)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)

  at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:837)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

  at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

  at com.vmware.vcac.platform.metrics.servlet.MetricsAbstractInstrumentedFilter.doFilter(MetricsAbstractInstrumentedFilter.java:89)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)

  at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)

  at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at com.vmware.vcac.authentication.http.spring.BaseTokenAuthenticationFilter.doFilter(BaseTokenAuthenticationFilter.java:45)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at com.vmware.vcac.authentication.http.spring.BaseTokenAuthenticationFilter.doFilter(BaseTokenAuthenticationFilter.java:70)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at com.vmware.vcac.authentication.http.tenancy.TenancyContextFilter.doFilterWithTenancyContext(TenancyContextFilter.java:67)

  at com.vmware.vcac.authentication.http.tenancy.TenancyContextFilter.doFilter(TenancyContextFilter.java:54)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50)

  at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:108)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)

  at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

  at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)

  at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)

  at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)

  at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

  at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)

  at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:108)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

  at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)

  at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)

  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)

  at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:190)

  at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)

  at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

  at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

  at java.lang.Thread.run(Thread.java:745)

[RyanBao · Accepted solution]

Hi, there.

The problem has been fixed by clearing the embeddedlicenseentry table using CLI and then re-entering the license key in VAMI.  The following link helped us out !    

How to change vRA licenses/Unable to downgrade existing license edition - viktorious.nl - Virtualiza...