3 Replies Latest reply on Sep 28, 2015 8:09 AM by grossag

    USB Smart card redirection not working

    stoute Novice

      I'm running VMWare view 5.3.4-2581701 and have a user that needs the smart card in there view desktop.

      On the old thin client windows 7 32bit I installed the driver and put the registery entry HKLM\Software\VMware, Inc.\VMware VDM\USB\AllowSmartcards to TRUE

      every thing works fine

      Now i replaced the thin client for a new model HP t620 windows 8 64bit I installed the driver for reader and added the registy entry HKLM\Software\Wow6432node\VMware, Inc.\VMware VDM\USB\AllowSmartcards to TRUE

      But when i login to the desktop the smart card is not avalible for redirection. is there something else i need to do?

       

      Het bericht is bewerkt door: stoute

        • 1. Re: USB Smart card redirection not working
          grossag Expert
          VMware Employees

          We have a shared smart card redirection layer that is supposed to be used instead of USB device redirection.  If you install the "PCoIP Smart Card" subcomponent of the View Agent installer, smart card redirection should automatically work.  Note that you won't see the device in Device Manager because it's using API redirection and not actual device redirection.

          • 2. Re: USB Smart card redirection not working
            chengs Enthusiast
            VMware Employees

            If you'd like to use Smart Card device via USB redirection, you can get a vdm_client.adm GPO template from official build download page, then add it to your client PC, then set Allow Smart Card as true.

            • 3. Re: USB Smart card redirection not working
              grossag Expert
              VMware Employees

              Yes this is available but it is not preferred.  The preferred route is definitely shared smart card redirection, not USB; this route avoids any issues that occur when you try to unplug a smart card reader from a client machine (e.g. client machine's smart card removal policy triggering or the client OS not wanting to give up the smart card reader).  But if you do decide to go the USB route, it is very important to know that it will not work if you have the smart card redirection feature installed in the View Agent.  So basically there are two options:

               

              - (Recommended) Install smart card redirection feature in View Agent and use shared smart card redirection feature on client (automatically enabled on client, nothing to enable).

              - (Not recommended) Do not install smart card redirection feature in View Agent and use the USB redirection feature on the client to redirect the smart card.